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Jack of all trades
and master of the write one.
I’m a generalist,
somebody who knows a little about a lot of things and has an insatiable
curiosity about the rest. I’m a good listener, a quick study with excellent
recall. I usually do well in trivia contests.
Those traits have
come in handy the last 35+ years, as I’ve poured out a steady stream of
nonfiction projects across a variety of media.
I’ve done a fair amount of editorial work:
more than 400 newspaper articles and magazine features, particularly in art
and architecture, business and financial, and health and medicine, with many
side trips to travel, heavy industry, manufacturing, and processing.
Most of my nonfiction, however, has been in
advertising, marketing and public relations.
That covers a lot of territory. I’ve written 50,000
radio spots, and thousands of television commercials, film and video
scripts, brochures and pocket folders, press kits and new product releases,
packaging, instruction manuals, newspaper and magazine ads, annual reports,
billboards and bus cards, direct mail, point-of-purchase and aisle displays,
Web content, posters, hang tags and other collateral.
Projects have encompassed high-tech, low-tech and
no-tech, for consumers and business-to-business in local, regional, national
and international markets.
Raw facts don’t tell
the whole story
Here are just a
few of the many interesting projects that advertising has led me to:
• Wrote assembly and operating instructions for a new Hewlett-Packard
printer, translated into 20 European and Asian languages
• Devised the Pizza Hut “Smelling Bee,” a contest for kids, with giveaway
rubber animal noses, that attracted tens of thousands of customers in six
Northwest states
• Coined the trademarked CrystalSwitch for a vacuum deposition sensor, and
posed as a hand model for the product in print materials for Inficon
Leybold-Heraeus, a German manufacturer of high-tech devices for monitoring
various processes in the production of computer chips
• Introduced Syracuse Cablesystems to millions of customers in upstate New
York
• Ghost-wrote Sleep: A How-to Manual for a psychologist
• Researched and wrote books on the history of chinaware and silverware, and
tips on selling for door-to-door salesmen of Oneida Silversmiths
• Created a successful anti-drug campaign that ran for several years: “Don’t
let Idaho go to pot.”
• Greatly expanded the sales territory of Helluva Good Cheese from two
states to fifteen states and three Canadian provinces with television,
newspaper, radio, billboards, and in-store displays
• Wrote 90,000-word illustrated biography, Spacey’s Brother: Out of the
Closet, commissioned by Randy Fowler, a victim of child sexual abuse and the
older brother of Academy Award-winning actor Kevin Spacey
• Wrote film and video scripts for agribusiness giant Simplot, on growing,
processing, freezing and handling potatoes and other food products,
translated into English and Spanish, and premiered the Simplot Games to high
school athletes across the West
• Came up with a billboard warning about undercover policewomen posing as
hookers who had entrapped innocent people: “Is she a cop, sucker?” A literal
traffic stopper, the headline had to be changed to: “Don’t try to lay down
the law in this town.”
• Wrote roast-style one-liners, humorous speeches and multimedia
presentation scripts for the Ore-Ida national conference in Hawaii
• Introduced the US West Foundation, a large charitable organization
headquartered in Denver, to the world
• Wrote speeches, position papers, and conceived complete campaigns for
mayors, governors, US Congressmen and Senators
• Wrote script on proper procedures for handling plasma, used at all
American Red Cross branches west of the Mississippi
• Wrote brochures and signage for the historic gold mining town of Idaho
City, once the largest town in the state, and for a while, Idaho’s
territorial capital
• Researched and wrote the book, Yesterday, Today, and Tomorrow, to
celebrate the 50th Anniversary
of Albertson’s Supermarkets
• Invented the “International Snow Plowing Contest” held annually in
northern New York, near the headquarters of Frink, snowplow inventor and
world’s largest manufacturer of snowplows
• Wrote some 350 biographies for Literary Reference Center, a new,
encyclopedic resource covering 20th Century
authors, published by Salem Press
• Created sweepstakes contest aimed at satellite dish dealers for
Satellite ORBIT magazine
• Wrote script for “Signature” video presentation of the Nature Conservancy
of Alaska
Now I’d like to
give you a good, swift kick in the ads
Is it any wonder that advertising consistently excites me as
a writer?
Each new project is
unique, a chance to learn something I didn’t know before. It’s the
opportunity to pass that information on in a way that will interest and
stimulate an intended audience toward a desired action. With constant
practice, I’ve become quite efficient in absorbing facts and translating
them effectively into consumer benefits.
What I’ve done so
well for others, I can do for you, as well.
If you have an advertising, marketing or public relations project you’d
like to discuss, check my client list and portfolio, then send
me an e-mail outlining the job. I look forward to hearing from you.
Link to:
Client list
Link to:
Clients
by type of product/service
Link to:
Salem Press
Link to:
Spacey’s Brother web site
Link to:
Advertising FAQ
Advertising in
general
The advertising
profession
Breaking into
advertising
Advertising problems
Creative solutions
Broadcasting to the
masses
One ad person to another
Advertising terminology
Student projects
Advertising history
All about billboards
The agency business
Ad quirks: tell me why?
Unanswered questions
The media
Print ads
Gotcha!
Trade secrets
Miscellaneous answers to
various advertising questions
Consumer psychology
Trivia
Link to:
Advertising portfolio
Print—magazine & newspaper
ads
Radio spots
TV commercials
Outdoor
Direct Mail
Brochures
Web content
Packaging
Collateral
(CLIENT LIST)
SELECTED ADVERTISING/MARKETING/PR
WRITING PROJECTS, 1970-present
• = Award winner
[NOTE: HIGHLIGHT
COMPANIES FEATURED IN PORTFOLIO]
A
Aamco Transmission
[NY] (radio)
Acme Manufacturing
[ID, metal replacement parts] (Mission statement)
Advance Cyclery
[NY, bicycle retailer] (radio)
Agri Beef Company
[ID, regional agribusiness] (brochures, division profiles, print ads) •
AJ's Health Clubs
[ID] (newspaper, brochures, direct mail, ID package) •
Albertson's Supermarkets
[National] (50th anniversary folio, video scripts, A/V shows) •
Albertson Foundation
[National] (brochure, annual report) •
Allstate Swimming
Pools [NY]
(radio)
American Red Cross
[Regional] (instructional video for Western Region)
Anderson Orchards
[ID, real estate] (brochure)
Angell's Bar & Grill
[ID] (print, radio)
Apollo Group
[ID, advertising/marketing agency] (print series)
Applied Management
Associates Ltd.
[ID, company reorganizations] (brochure)
Arctic Circle
[National] (radio, TV) •
Area Agency on Aging
[ID] (pro bono brochure, poster)
Art Attack Gallery
[ID] (brochure)
Arthritis Foundation
[ID] (pro bono poster)
Arturo’s Pizza
[NY] (radio)
Audiology Associates
[ID, hearing aid sales] (TV)
Aurora Capital Group
[CO, investment management] (brochure)
Auto Finishers
[NY, auto supplies] (radio)
B
B & D Foods
[CA] (brochures)
Sarah Baker for City
Council
[ID] (flyers, brochure)
Ball Hog
[ID, device for carrying basketball on bicycle] (packaging, brochure)
Bank of America
[Regional] (newspaper, radio, brochures, billboards) •
Barrel of Fun
[NY, nightclub] (radio) •
Baskin-Robbins
[NY, ice cream parlors] (radio) •
Batt for Governor {ID] (complete 1994 campaign, including slogan, brochures, radio, TV,
newspaper ads, flyers, billboards, speeches, statement papers, PR,
collateral)
Bazaar
[ID, clothing stores] (radio, newspaper, direct mail, outdoor, collateral) •
Behrman Homes
[ID, custom home builders] (folder)
The Benchmark
[ID, outdoor clothing and gear] (television)
Bennett-Ireland
[NY; maker of fireplace furnishings and accessories] (brochures, displays,
videos, P-O-P, PR, collateral, packaging, instructions for assembly)•
Benson Ranches
[OR; quarter horse breeders] (newspaper & magazine)
Arthur Berry & Co.
[NW Regional, business brokers] (brochure, print) •
Big Bad John’s Tape
World [NY,
audio equipment & supplies] (radio)
Big Brothers and
Big Sisters
[NW Regional] (pro bono brochures, flyers, collateral)
Big O
[NY, nightclub] (radio)
Billings Racquetball
Club [MT]
(newspaper, radio, brochures)
Norm Bishop
Volkswagen
[ID, car dealership] (radio, print, PR) •
Blier-Connelly
[NY, skating rink construction] (radio)
Bliss Valley Growers
[ID, commercial mushroom operation] (A/V)
Boarding House
[ID, restaurant] (radio)
Boise Basin Chamber
of Commerce
[ID] (brochure, signage for Idaho City visitors' center) •
Boise Cascade
Corporation
[National] (brochure, posters, video scripts) •
Boise Convention &
Visitors Bureau
[ID] (direct mail campaign)
Boise Dental Center
[ID] (brochure)
Boise Heating & Air
Conditioning
[ID] (newspaper, TV, radio)
Boise Jazz Project
[ID] (grant proposal, PR, print ad, collateral)
Boise
Magazine
(feature article, spring 1998)
Boise Physical
Therapy
[ID] (brochure)
Braden Stauts, D.D.S.
[ID] (brochure)
Brass Lamp Pizza
[ID] (radio)
Bresee Chevytown
[NY, car dealer] (radio)
Bristol Heights
[ID, real estate development] (brochure)
James Brown
Enterprises
[NY, entertainment] (radio)
BSU Safety & Health
Consultation Program
[ID] (brochure)
Buffalo Festival
[NY, concert promoter] (radio) •
Builder/Architect
Magazine
[NW Regional] (feature articles)
Buddy's Italian
Restaurants
[ID] (menu) •
Wally Byam Caravan
Club [NW
Regional] (brochure for international rally)
C
Cactus Petes
[NV, casino & resort] (newspaper, print ads) •
Café Garzone
[NY] (radio)
Cafè Ole
[ID] (radio)
Calendar Clipper
[National, bar/cafe marketing program] (series intro/how to use)
Calliope Talent
Agency
[NY] (radio)
Camille Beckman
[Nationally distributed skin-care products] (newsletter) •
Canyon Vocational
Center
[ID] (newspaper)
Capital Matrix
[NW regional, Certified development corporation for SBA 504 loans]
(brochures, newspaper, newsletter, PR, direct mail, ID package) •
CareerCo
[NY, employment
agency] (radio)
Carl's, Jr.,
Restaurants
[National] (brochure)
Carrier Air
Conditioning
[NY] (brochures, retailer promotion kits, collateral) •
Carroll’s Cinemas
[NY] (radio)
Carroll's Restaurants
[NY, now Burger King;] (TV, radio, PR)
Cary’s Truck Driving
School
[NY] (radio)
The Castaways
[NY, restaurant] (radio)
Cathedral of the Immaculate Conception
[Syracuse, NY, historic building] (brochure, poster) •
CCF Frame & Collision
Service
[NY] (radio)
Cedars Restaurant
[ID] (PR, posters, newspaper)
CellNet of Idaho
[Cellular phone service] (print ads)
Centro
[Upstate NY bus line] (radio) •
Chappell’s Junior
Directions & Outer Limits
[NY, women’s clothing] (radio) •
Charney’s
[NY, clothing stores] (radio) •
Chef America
[CA, food products] (brochure, theme lines)
Clark Music
[NY, stereo component & musical instrument retailer] (radio) •
Classic Signs Express
[ID] (print ads)
Coldwell Banker-Aspen
Realty
[ID] (direct mail)
Coles for Mayor
[ID] (complete campaign, including brochures, flyers, radio, TV, PR,
newspaper)
Columbia School of
Broadcasting
[NY, education] (radio)
Commercial Brokerage
Co. [ID]
(Public relations)
Commercial Tire
[ID] (radio)
CommTek
Publishing, Satellite ORBIT magazine
[ID & DC] (articles, direct mail, Christmas cards, video and A/V scripts,
magazine ads newsletters, contests, collateral) •
Community Motors
[NY, snowmobiles & supplies] (radio)
Competition
Porsche/Audi
[NY, car dealer] (radio)
Cooper Decorating
[NY] (radio)
Coral Reef Aquarium
[NY, exotic fish] (radio) •
Costume Shop
[ID] (newspaper ad series) •
Country Tavern
[NY, nightclub] (radio)
Court House
[ID & MT, fitness centers] (newspaper, radio, TV) •
E. Cramer & Son
[NY, clothing stores] (radio)
Creno & Kelly
[NY, Bowlers’ pro shop] (radio)
Crouse-Hinds
[NY; maker of lighting systems, most of the world's stoplights] (brochures,
print) •
Cutlery Shoppe
(National, direct mail, catalog)
D
Dairymen's Creamery
Association
[ID] (brochures)
Davies-Reed
[ID, importer] (print ads, direct mail)
Day-Lee Foods
[California] (product names)
Decision Point,
Inc. [ID,
computer software for business] (brochures, fact sheets, direct mail, PR) •
DeJulio’s Army-Navy
Store [NY]
(radio)
Diet Center
(complete national campaigns, including annual theme, newspaper, radio,
TV, Yellow Pages ads, newsletter, press releases, franchise materials) •
Discount Records
[NY chain] (radio) •
D’Jima’s
[NY, fur coat retailer] (radio) •
Doctor’s Pet Centers
[NY] (radio) •
Doremus for Governor
[ID] (brochure, collateral)
Down Under
[NY, custom leather goods] (radio) •
Dr. Joan Gail [ID, Psychologist] (video packaging)
Dutch Pantry
[NW regional, restaurants] (radio)
E
Earhart for Governor
[ID] (complete campaign)
Eastern Talent
Association
[NY, concert promoters] (radio)
Economy Bookstore
[NY] (radio)
Elmwood Laundromat
[NY] (radio)
Emerald Park
[ID, real estate development] (radio, TV, print)
Entech Corp.
[Manufacturers of internationally distributed anti-friction metal
conditioner, related products] (pocket folder, direct mail, brochures, PR,
catalog) •
F
Fabco Fireplaces
[ID] (TV, radio, newspaper, brochure)
Fairmount Miniature
Golf [NY]
(radio)
Falso Heating
[NY, heating and air conditioning] (radio)
Farmers National Bank
[ID] (radio, TV, newspaper, brochures, collateral) •
Fay’s Drugs
[NY chain] (radio) •
Finnegan’s
{NY, car dealership] (radio)
First Eagle
Corporation
[ID,, mining exploration] (brochure, prospectus)
First Federal Savings
[ID] (newspaper, radio, TV, brochures, PR)
First Interstate
Bank [NW
regional, now Wells Fargo] (newspaper & magazine) •
ForBio America/Plant
Biotics
[Australia-headquartered; operations in England, CA & ID; plant genetics]
(brochure)
Forest Hotel
[NY] (radio)
Sam Francis
[CA, fine artist] (brochure, PR) •
Frank’s Pizza
[NY] (radio)
Fred’s Men’s Shop
[NY] (radio)
Fred’s Sport Motors
[NY, motorcycle dealership] (radio)
Friends of Capital City
[ID, beautification project] (newspaper, direct mail, brochure) •
Frink Sno-Plows
[International; inventor and world's largest manufacturer of snowplows]
(brochures, spec sheets, PR, trade ads, contests, direct mail, collateral) •
G
G & S Distributing
[NW regional, purveyors of PREVENT disposable breath alcohol detectors]
(flyer, direct mail) •
Gargoyles Sunglasses
[WA] (PR)
Gary’s Clothing Store
{NY] (radio) •
Gay 90s
[NY, nightclub] (radio)
Gem State Gymnastics
[ID] (brochures, flyers, TV, radio, direct mail)
Global Travel
[NW regional] (radio, direct mail, newsletters) •
GME, Inc.
[NW regional, investments] (brochure)
Golbon
[National, foodservice distribution network] (trade ads, brochures, video) •
"Great Days Afield"
[National syndicated fishing show] (scripts)
Greater Syracuse
Youth For Christ
[NY, non-profit organization] (radio)
Green House
[ID, graphic designers] (Christmas card, promo brochures) •
Greenhurst at
Longbranch
[ID, nursery/garden center] (radio, newspaper)
Greenwood's Ski Haus
[ID] (newspaper, radio) •
Grizzly Bear Pizza
[NW regional] (print, radio, PR) •
Group One
[NW regional, real estate brokers] (newspaper, flyers, brochures)
Guitar Studio
[NY] (radio)
Gym Outfitters
[ID] (print ads)
H
Hair Den
[NY, barbershop] (radio)
Hair Shoppe
[NY, hair stylist] (radio) •
Hall & McChesney
[NY, microfilm and microfiche] (brochures, PR) •
Hamilton Racing [ID, corporate
sponsorship for Indy-style racers] (brochure, insert) •
Happy Dog
[NY, nightclub] (radio)
Hardlife Boutique
[NY, water beds] (radio)
Hawley Troxell
[ID, attorneys] (brochure)
Headquarters Boutique
[NY, clothing & novelty shops] (radio) •
Healthwise
[ID, wellness promoter] (newspaper, magazine, manual copy)
Healthwords
[ID, wellness promoter] (brochure, print series)
Healthworks
[ID, psychologist] (print)
Helluva Good Cheese
[International] (brochures, folders, trade ads, P-O-P, PR, TV, radio,
billboards, packaging, collateral) •
Hennessey's at the
Top [ID,
restaurant] (newspaper, collateral)
Heritage Park
[NY, residential development] (radio)
Hewlett-Packard
(print, instructional brochure, international marketing matrix for new
printer, packaging translated into 20 languages)
Homco
[ID, residential builder] (capabilities brochure)
Home Dairies
[ID] (TV, radio, newspaper, direct mail, video) •
Home Run
[ID, real estate] (brochure, print ads) •
Home-Style Industries
[National, bedding manufacturers] (Complete Style-Rest campaign, including
promo sheets, audio tapes, print, A/V, collateral) •
Hosford Larson Rudeen
[ID, architects] (brochure, proposal to satisfy RFP)
House of Tape
[NY, recordings and stereo equipment] (radio)
H.J. Howe
[NY jewelers] (radio) •
Hungry Charlie’s
[NY restaurant chain] (radio) •
Hydro-Press USA [ID, industrial
trash compaction] (booklets, brochures, direct mail, manual, PR)*
Hypnosis & Personal
Development Center
[ID] (brochure)
I
Idaho Apple Commission
(posters, brochures, PR, trade show booth, collateral) •
Idaho CEO
Magazine
(feature articles, print, PR, radio)*
Idaho Citizens for Freedom & Jobs
[Political advocacy] (tabloids, newspaper ads, brochures)
Idaho City Chamber of
Commerce
(brochures, signage) •
Idaho Commission on
the Arts
(brochure)
Idaho Department of
Law
(complete campaign for "Don't Let Idaho Go to Pot," including radio, TV,
poster, PR, collateral) •
Idaho Education
Association
(poster) •
Idaho First National
Bank
[Later West One] (newspaper, radio, newsletters, articles, flyers) •
Idaho Foot & Ankle
[Physicians] (brochure)
Idaho Governor's Cup
[National golf event to benefit education] (brochures, PR, direct mail) •
Idaho Humanities
Council
(poster, brochure)
Idaho Hunger Action
Council (pro
bono brochure) •
Idaho Lottery
(campaign proposal)
Idaho Primary Care
Association
(web site content)
Idaho Shakespeare
Festival
(poster) •
Idaho Special
Olympics
(direct mail, brochure)
Idaho Sports Medicine
Institute
(brochure) •
Idaho Transportation Department
(Anti-littering TV campaign with actor
Wilford Brimley; Adopt-a-Highway program TV,
radio, newspaper) •
Idaho Wildlife
Federation
(“Save the Salmon” insert)
Image National
[ID, sign company] (magazine ads)
Inficon Leybold-Heraeus
[Germany & NY; makers of surface analysis equipment, residual gas analyzers,
vacuum deposition monitors] (brochures, print, A/V, PR, folders, booklets,
collateral) •
Intermountain
Environcare
[ID] (brochure)
International House
of Pancakes
[NW regional] (FSIs, coupons)
Internet Outlet
[ID, internet software, hardware & service] (TV)
Interstate Food
Processing Corporation
[ID] (trade ads)
InterWest Management
Associates
[ID] (brochure)
Ionics, Inc.
[CN; maker of programmable chemical analyzers] (brochures, PR) •
ITC Companies
[UT; telecommunications] (flyers, magazine ads)
J
Jacksons Food Stores
[ID & NV] (radio, newspaper, PR, poster, direct mail) •
The Jailhouse
[NY, nightclub] (radio)
Jam Factory
[NY, nightclub] (radio)
J & B Bookstore
[NY] (radio)
Joker’s Place
[NY, nightclub] (radio)
Whit Jones
[ID, psychologist, author] (print, ghostwritten how-to-sleep book]
Joslyn & Morris
Lithoprinters
[ID] (created children’s game/fun kit, company capabilities brochure) •
Edward Joy Lighting
Center
[NY] (radio) •
Jreck Subs
[NY chain] (radio) •
K
Kastle Chocolate
[ID] (specialties catalog) •
KBOI Radio
[ID](billboard, transit, radio, TV) •
Kendall Employment
Plus [ID]
(orientation video, TV, radio)
Keypunch Academy
[NY, computer instruction] (radio)
Kimberly Furniture
[NY] (radio)
KIVI-TV
[ID] (newspaper series)
KJ’s
[NY, supermarket hardware stores] (radio)
Laurence Knighton
[ID, designer, illustrator, Walt Disney cartoonist] (brochure, direct mail)
•
Kovo's Salsas
[NW regional] (on-package brochure) •
Kuyahoora Outdoor
Sales [NY,
snowmobiles] (radio)
L
Lakeland Garage
[NY, snowmobiles & clothing] (radio)
La Pizzeria
[National] (print)
Alan Lance for Idaho
House
(handout cards, radio)
Learned-Mahn
[National, medical software] (brochures, flyers)
LeClair's
[National, barbecue and sweet & sour sauce] (packaging) •
Lempesis for Lt. Governor [ID]
(complete campaign, including radio, TV, newspaper, billboards, collateral)
•
Leroy for Lt. Governor & Leroy for
Governor [ID] (complete campaigns)
Lexington Hills
[ID, real estate development] (newspaper, magazine ads, radio,
billboards, PR, brochures) •
Lincoln National
Bank [NY]
(newspaper, brochures, flyers, posters, radio, PR, collateral) •
Lippert’s Florists
[NY] (radio)
Lissons
[NY, jewelers] (radio)
Liverpool Golf & County Club
[NY] (radio)
Lloyd’s
[NY, television sales & service] (radio)
Loew’s Theaters
[NY] (radio)
Loon Outdoors [National,
environmentally-friendly fly fishing products] (catalogs, packaging) •
Lott-Karran Company
[ID, kitchen sinks] (brochure)
Louie's
[ID, Italian Restaurant] (TV)
Lyndon Lawns
[NY, outdoor furniture] (radio)
M
Mac's Hobby & Craft
Superstores
[ID, OR & UT] (TV campaign, print) •
Mad Hatter
[NY, nightclub] (radio) •
Madison's Furniture
[ID] (TV) •
Magic Bus
[NY, nightclub] (radio)
Mark III Music
[NY, concert promoters] (radio)
Jim Marshall
Prosperity Seminars
[National] (newspaper, flyers)
Martin’s Furniture
[NY] (radio)
McMurray for US
Congress
[ID] (complete campaign: radio, TV, print, PR, collateral)
Medical Software of
Idaho
(trade ads, direct mail, PR, flyers)
MedXpress
[ID, emergency clinics] (newspaper campaign) •
Meltzer’s Auto Supply
[NY] (radio)
Mercy Medical Center
[ID] (print)
Metal Building
Components
[MT] (video)
Metropolitan Bank
[NY] (radio)
Meyers & Pluckebaum
[ID, advertising agency & publisher] (print, PR, radio)
Michael’s Men’s Shop
[NY] (radio) •
Micron
[International, computer/computer chip manufacturers] (direct mail, magazine
ads, brochures) •
Middle Fork River
Tours [ID]
(brochure, inserts) •
Mid-River Marketing
[ID, outdoor gear] (flyer, collateral)
MIICOR
[ID, computer sales & service] (brochure)
Miller & Miller River Trips (ID,
brochure, poster, direct mail, fact sheets, collateral) •
Millwright
Construction
[ID] (flyer) •
Modular Storage
Concepts
[CA] (print ads)
Molenaar Jewelers
[ID & OR] (radio, direct mail)
Montana Boots
(catalog, flyers) •
Moonchild Boutique
[NY, clothing & accessories] (radio) •
Moore Financial Group
[UT] (print, brochure) •
Morrison Knudsen [International construction] (brochures, print, videos, flyers, fact
sheets for Railroad and Helicopter Divisions, and for Land Communications
Group)
Mountain Bell
[Later US West, then Qwest] (multi-page newspaper inserts announcing
divestiture and new fiber optic technology, print, poster) •
Mr. Burke’s
[NY, clothing] (radio)
Mr. Joseph’s Beauty
Salon [NY]
(radio)
Mr. Panel
[NY, unfinished furniture] (radio)
Mr. Salvatore’s
Coiffures
[NY] (radio)
My Brother’s Place
[NY, nightclub] (radio
N
National Bank of
Geneva
[NY] (newspaper, flyers, direct mail, PR, collateral) •
The Nature Conservancy of Alaska
("Signature" video, 30-minute video pilot project)
Nedrow Nursery
[NY] (radio)
Will Nelson
[ID, fine artist specializing in wildlife] (brochure, direct mail, print
ads)
Niles Auto Supply
[NY] (radio)
Northland Division
[NY; manufacturer of small custom engines] (brochures, PR) •
Northpoint Mall
[Spokane< WA] (TV, outdoor, print, collateral) •
Northwest Arts
[ID, fine artists group] (print, brochures, direct mail)
Northwest Mushroom
Company
[ID] (direct mail, brochure, fact sheets)
Northwest Printing
[ID] (brochures, direct mail, video) •
The Nude Shop
[NY, unfinished furniture] (radio)
O
Oakport International
[ID, pocketknives] (direct mail)
Oak Ridge
[NY, residential development] (radio)
Odell's Clarified
Butter
[National] (trade ads)
Ole Mug
[NY, nightclub] (radio) •
Omni Studio
[ID, graphic design firm] (demo reel script)
Oneida Silversmiths [National] (instruction manual, sales kits for door-to-door silverware
and china salesmen, PR) •
Onondaga Aquatic Club
[NY] (radio)
Oppenheimer
Company
[ID, food distributor] (print, trade ads, brochures, video) •
Ore-Ida Foods
[National[ (newspaper, FSIs, P-O-P, letters, direct mail, flyers, video,
film & A/V scripts, product names, brochures, sales kits, posters, radio,
packaging, PR, coupons, collateral; Weight Watchers campaign for Texas) •
Otter for Lt. Governor [ID]
(complete 1994 campaign, including direct mail, TV, radio, newspaper,
collateral)
Owyhee Plaza
[ID, hotel and restaurant] (brochure)
P
Pacific Northwest Broadcasting
[ID] [KBOI, KLCI, KSEI, KMGI radio stations] (billboards, TV, direct mail,
newspaper, PR, contests, collateral) •
Pacific Steel
Fabricators
[ID] (brochure) •
Pacific Western
Beverage
[Regional] (radio, print, in-store displays, contest) •
Page Data
[ID, paging sales & service] (radio)
Paragon Commercial
Group [ID,
real estate] (pocket folder, display ad)
Park Pointe Realty
{ID] (brochure)
Park View Apartments
[ID] (print) •
Patrician’s Pizza
House [NY]
(radio)
Pay Less Drugs
[NW regional, now Rite Aid] (posters, flyers, employee communications, sales
presentations, direct mail) •
Pearl Shoes
[NY] (radio)
Pet Paraphernalia
[NY, pet & pet supplies shops] (radio) •
Peter’s Men’s Shop
[NY] (radio)
Pierce Muffler Shop
[NY] (radio)
Piper Pub
[ID] (collateral) •
Pizza Hut [120 restaurants in ID,
WA, OR, NV & CA, 60 restaurants in NC, MD, VA] (TV, radio, video, coupons,
PR, flyers, newspaper, PSAs, contests, table tents, place mats, in-store
displays, collateral) •
The Place
[NY, nightclub] (radio) •
Plan B
[ID, computer troubleshooters] (direct mail) •
Plus Office Services
[NY] (radio)
Poco Lounge
[NY] (radio)
Pojo’s Family Fun
Center [ID] (radio)
Poorhouse
[NY restaurant chain] (radio) •
Positive Action
[ID, primary teaching program] (brochure, children's stories)
Precision Craft Log
Structures
[ID] (trade ad series) •
Premier Foods
[OR & UT] (spec sheets, direct mail, brochure) •
Prep Department [ID,
illustration and graphic design] (brochure, postcards) •
Primary Health [Emergency clinics] (direct
mail, newspaper, flyers, PR, investor brochure) •
Prism Productions
[ID, video production] (direct mail)
Pro Golf of Idaho
(television)
Project Help
[ID, employment for the elderly] (pro bono brochure, poster)
Pro-Team
[NW regional, industrial strength vacuum cleaners and attachments] (print,
public relations)
Provident Federal
Savings
[ID] (print, direct mail, brochures, poster, TV, radio, collateral) •
P.S. Ltd.
[ID, Professional psychologists] (print)
Psychological
Associates
[ID] (print ads)
Pulver Laboratories
[International, product regulations seminars & workshops] (print ads)
Pumice Products, Inc.
[ID] (trade ads)
Q
Quail Ridge
[ID, upscale real estate development] (brochure, radio, TV, outdoor, print,
PR, newsletter) •
Quick 'N Easy
[CA, food products] (package copy)
R
Radio Shack
[NY] (radio)
Ralph’s Sport Center
[NY, motorcycle sales] (radio)
Rawlings Construction
[MT] (video)
Raymour’s
[NY furniture stores] (radio) •
RC Cola
[NW regional] (P-O-P, TV, radio, contest)
Reachout
[ID, pro bono mental health hotline] (radio, posters) •
James Read
[ID, psychologist] (print) •
Record Exchange/The
Edge [ID,
music and gift store] (brochures, print, radio, collateral) •
Red Coach
[NY, nightclub] (radio)
Referendum #1 [ID, Right-to-Work]
(complete 1986 campaign, including radio, TV with actor Charleton Heston,
newspaper, brochures, flyers) •
Re/Max of Boise
[Real estate development] (print ads)
Jose Reynoso
[ID, fine artist] (PR)
Rice Road
[CA, food products] (sales sheets)
Rincover Associates
[ID, financial planners] (print) •
Ringert for Senate
[ID] (brochure, handouts, radio, TV)
RMH Company
[ID, property management & charter air service] (print, brochure) •
The Roasterè
[NW regional, coffee manufacturer] (packaging) •
Robert-Martin Company
[ID, real estate brokers] (brochure, slogan)
Rocktile
[ID, natural rock
building & landscaping products] (brochure) •
Rocky Mountain Elk
Foundation
[ID, naturalist organization] (direct mail, collateral)
Rodeway Inn
(ID, outdoor, airport posters)
Rogers Brothers Seed
Company
[International] (brochure, sales sheets)
Roger’s Slack Shack
[NY] (radio)
Rooster West
[NY, nightclub] (radio)
Round the Corner
[National restaurant chain] (radio, direct mail, posters, table tents,
collateral) •
Run of Stone
[NY, nightclub] (radio)
Russell Corporation
[NW regional, construction company] (brochures) •
A.F. Ryan & Sons
Dodge [NY]
(radio)
S
Salem Press
[CA, publisher of references] (literary biographies)
Salon Rodeo Drive
[ID, hair styling] (TV)
Sassy Office Systems
[ID, equipment rental] (radio, newspaper, direct mail)
Satellite ORBIT
Magazine [National, satellite dish publication] (video and A/V
presentations, contests, print ads, direct mail) •
Sawyer's
[ID, exterminators] (radio, brochure, direct mail) •
The Scene
[NY, nightclub] (radio) •
SCP Global Technologies
[International manufacturer of automated computer wafer washers & dryers]
(capabilities brochure)
Security Title
Company of Idaho
(newspaper)
Selkirk Metalbestos
[NC-based manufacturer of industrial piping]
(videos, trade ads, A/V)
Sexty's
[ID, Gift and jewelry stores] (radio, newspaper, direct mail, collateral) •
The Shack
[NY, restaurant] (radio)
Shangri-La East
[NY, nightclub] (radio)
Willis Shaw Express
[ID, trucking company] (print ads)
Shifty’s
[New York nightclub] (radio)
Shoestring, Inc.
[Sun Valley, ID, "Willy's Easy Laces" stretch shoelaces] (brochures, flyers,
packaging, video, P-O-P, collateral) •
Simmonds Precision
[NY, makers of custom resistance temperature detectors, thermocouples,
rare-earth alternators] (brochures, PR)•
J.R. Simplot Company
[International agribusiness]] (brochures, feature articles, PR, print,
radio, TV, video & film scripts, in-store demo materials, military broker
ads; materials for regional Simplot Games) •
Stan Sinclair
[ID, photographer] (poster, direct mail, brochure, web site) •
Roland Smith for
Idaho Senate
[ID] (handouts, direct mail)
Smyser for US
Congress
[ID] (complete campaign)
Snake River Alliance
[ID, anti-nuclear organization] (flyer, slogan)
Dave Snodgrass
[CA, drum lessons] (print ads)
South Warren News
[NY, newsstand] (radio)
The Space Game
[National] (instruction booklet, board for nationally distributed game)
Spacey’s Brother
(ID, 90,000-word biography, web site content for book promotion:
spaceysbrother.com)
Spease’s Ltd.
[NY, clothing stores] (radio)
Special Days
[ID, gift store] (brochure) •
Sportman Center
[NY, snowmobiles & accessories] (radio)
Startime
[NY, concert promoters] (radio) •
Stereo World
[NY] (radio) •
Stinker Stations
[Regional gas station/convenience store chain] (radio campaigns, PR) •
St. Luke's Regional
Medical Center [ID]
(children’s
brochure, collateral) •
Stockbridge Valley
Flying Club
[NY, flying instruction] (radio)
The Storm House
[NY, nightclub] (radio)
Streamside
[ID, upscale
residential development] (brochure, manual introduction)
Stylemates
[ID, hair care products] (print)
Summer Lawns
[ID, lawn care] (direct mail) •
Summit Mountaineering
[ID, climbing and hiking gear] (radio)
Sunburst Boutique
[NY, clothing] (radio)
Sunlighting Lamp and
Shade Center
[NY] (radio) •
Sunquest Solar
Systems
[ID, passive & active solar energy products] (brochure)
Sunset Interiors
[ID, flooring & wallpaper] (newspaper, radio, TV, collateral) •
Sun Valley Health
Institute
[ID] (newspaper, video, A/V) •
Superior Electric
[NY, lighting] (radio)
Superior Sound Stereo Center
[NY] (radio)
Surga Sharp Systems
[CA, surgical instrument repair & service] (brochure)
Swanson & Setzke
[ID, attorneys] (TV)
Symms for U.S. Senate
(complete 1986 re-election campaign, including TV, radio, brochures, flyers,
billboards, posters, PR, collateral)
Syracuse Cablesystems (NY,
complete introductory campaign, including television, radio, outdoor,
brochures, direct mail, PR, collateral) •
Syracuse Manpower
[NY, employment agency] (radio)
Syracuse New Times
[NY, publication] (radio)
Syracuse Savings Bank
[NY] (radio, newspaper, PR, collateral) •
Syracuse Symphony
Orchestra
[ [NY] (brochures, posters, direct mail, PR, collateral) •
Syracuse
University
(posters, direct
mail) •
Syroco
[NY; household furnishings] (catalogs, magazine ads, PR, collateral) •
T
Jerry Tarter
[ID, licensed public accountant] (brochure)
TCBY
[NW regional, frozen yogurt chain] (radio, newspaper) •
Archie B. Teater
[ID, fund for handicapped] (pro bono brochure)
Terra Distributing
[ID, wholesale electronics] (direct mail)
Thomas Development
[ID] (company profile)
Thriftway
[ID, building materials chain] (newspaper) •
Today's Physician
Magazine
(feature articles)
Toggenburg Ski Center
[NY, recreation area] (radio)
Tom’s Clam Cove
[NY, restaurant] (radio)
Tomlinson &
Associates
[ID, property & investment management] (brochure) •
Tops & Bottoms
[NY, clothing] (radio)
Townsend Shoes
[NY] (radio)
Tracy’s Karate
[NY, martial arts instruction] (radio)
Treasure Valley Bank
[NY] (folder, brochure)
Treasure Valley Litho
[NY] (flyer)
Trus Joist
Corporation
[International, manufacturer of laminated building products] (brochure,
print ads) •
Tub o’ Suds
[NY, nightclub] (radio)
Tuesday's Child
[ID, art gallery] (print)
Twin Falls Bank &
Trust
[ID] (newspaper, radio, TV, brochures, PR, collateral) •
U
Consuelo Udave
[WA; fine artist] (direct mail)
Uhl's Stamps
[ID] (radio)
Uncle Sam’s
[NY, nightclub] (radio) •
Uncommon Graffiti
[OR, restroom advertising] (brochure, direct mail, PR) •
United Cable Television
[NW regional, changed to TCI, then AT&T Cable Services, then Cable One] (TV
series)
United First Federal Savings
[ID] (newspaper, brochures, PR, radio, TV, direct mail) •
University of Idaho
(video scripts about education of deaf & blind child)
US West
[Regional, changed to Qwest] (newspaper, magazine, PR, inserts) •
US West Foundation
[Regional] (print, annual reports) •
V
Val’s Motors
[NY, auto dealership] (radio)
Valley Bank
[ID] (PR,
print, radio)
Valli Information
Systems
[ID] (print)
V-Gay
[NY, fabrics] (radio)
Video Motion
Images
[ID, video production studio] (demo reel script, feature articles)
Videon
[ID, videotape & video equipment rentals & sales] (newspaper, direct mail,
booklets, collateral) •
W
Washington Group
International
[international construction company] (newsletter)
Wayne’s Bike Shop
[NY] (radio)
West Genesee Car Wash
[NY] (radio) •
What’s Your Beef?
[NY, restaurant] (radio) •
Whiteman
Industries
[National, manufacturer of Power Trowel] (instructional videos)
Wicker & Wood
[NY, furniture store] (radio)
Wilkinson for Senator
[ID] (handouts)
Pete Wilson Design
Works [ID,
graphic designer] (PR, web site)
Wilson’s Jewelers
[NY] (radio) •
Winters of Syracuse
[NY, men’s clothing] (radio)
Lynn Wisehart
[National, travel lecturer] (brochure)
Woolworth’s [NY]
(radio)
World Book
Encyclopedia
{NE regional] (radio)
World Envelope
Manufacturing, Inc.
[GA] (trade ads) •
Y
Yellow Balloon
[NY, nightclub] (radio) •
Z
Ziebart’s
[NY, automobile rust-proofing] (radio)
Zot Software
[ID] (flyers, instruction booklet, packaging) •
CLIENTS BY TYPE OF PRODUCT OR SERVICE
(Note: some clients
fit more than one category)
Ad agencies, graphic designers, illustrators & photographers
Apollo Group
Calendar Clipper
Green House
Laurence Knighton
Meyers & Pluckebaum
Will Nelson
Omni Studio
Prep
Department
Prism
Productions
Stan
Sinclair
Consuelo Udave
Uncommon Graffiti
[restroom advertising]
Video Motion Images [video production studio]
Pete Wilson Design Works
Agribusiness
Agri-Beef
ForBio America/Plant Biotics
J.R. Simplot Company
Art & artists
Art
Attack Gallery
Sam Francis
Idaho Commission on
the Arts
Laurence Knighton
Will Nelson
Northwest Arts
Jose
Reynoso
Tuesday's Child
Consuelo Udave
Audio & video equipment & recordings
Big
Bad John’s Tape World
Clark
Music
Discount Records
House of Tape
Lloyd’s TV Sales & Service
Radio Shack
Record Exchange/The Edge
Stereo World
Superior Sound
Stereo Center
Videon
Automotive aftermarket
Aamaco
Auto
Finishers
CCF
Frame & Collision
Commercial Tire
Entech Corp
Meltzer’s Auto Supply
Niles
Auto Supply
Pierce Muffler Shop
Ziebart’s
[rust-proofing]
Automotive sales
Norm
Bishop Volkswagen
Bresee Chevytown
Competition Porsche/Audi
Finnegan’s
A.F.
Ryan & Sons Dodge
Val’s
Motors
Bicycles, motorcycles & snowmobiles
Advance Cyclery
Community Motors
Fred’s Sport Motors
Kuyahoora Outdoor Sales
Lakeland Garage
Ralph’s Sport Center
Sportman Center
Wayne’s Bike Shop
Book, magazine & newspaper retailing
Economy Bookstore
J & B
Bookstore
South
Warren News
Broadcasting
"Great Days Afield"
[syndicated
television show]
KBOI
Radio
KIVI-TV
Pacific Northwest Broadcasting
[KBOI, KLCI, KSEI, KMGI radio stations]
Syracuse Cablesystems
United Cable Television
Business management, investments & financial planning
Applied Management Associates
Aurora Capital Group
Capital Matrix
Commercial Brokerage Co
GME,
Inc
InterWest Management Associates
Rincover Associates
Tomlinson & Associates
Casinos, resorts & gaming
Cactus Petes
Idaho
Lottery
Toggenburg Ski Center
Cellular phones, telecommunication & service
CellNet of Idaho
ITC
Companies
Mountain Bell
US West
Charities
Albertson Foundation
Arthritis Foundation
Big
Brothers and Big Sisters
Idaho Governor's Cup
Idaho Hunger Action
Council
Idaho Special
Olympics
Project Help
Reachout
Archie B. Teater
[fund for handicapped]
US West Foundation
Chemical analysis & analyzers
Inficon
Leybold-Heraeus
Ionics, Inc
Clothing, footwear & apparel
Bazaar
The
Benchmark
Chappell’s Junior Directions & Outer Limits
Charney’s
Costume Shop
E.
Cramer & Son
DeJulio’s Army-Navy Store
D’Jima’s Furriers
Fred’s Men’s Shop
Gary’s Clothing Store
Headquarters Boutique
Michael’s Men’s Shop
Mid-River Marketing
Montana Boots
Moonchild Boutique
Mr. Burke’s
Pearl Shoes
Peter’s Men’s Shop
Roger’s Slack Shack
Spease’s Ltd.
Sunburst Boutique
Tops
& Bottoms
Townsend Shoes
Winters of Syracuse
Computer hardware & software retail sales & service
Decision Point, Inc.
Hewlett-Packard
Internet Outlet
Learned-Mahn
Medical Software of Idaho
Micron
MIICOR
Plan
B
Valli
Information Systems
Zot
Software
Computer hardware & software manufacture
Hewlett-Packard
Inficon Leybold-Heraeus
Learned-Mahn
Medical Software of Idaho
Micron
SCP Global Technologies
[automated computer wafer washers & dryers]
Construction
Behrman Homes
Blier-Connelly
Homco
Metal
Building Components
Millwright Construction
Morrison Knudsen
Precision Craft Log
Structures
Rawlings Construction
Russell Corporation
Washington Group
International
Convenience stories
Jacksons Food Stores
Stinker Stations
Education
Canyon Vocational Center
Cary’s Truck Driving School
Columbia School of Broadcasting
Idaho
Education Association
Keypunch Academy
Jim
Marshall Prosperity Seminars
Positive Action
[primary teaching program]
Pulver Laboratories [product regulations seminars & workshops]
Stockbridge Valley Flying Club
[flying instruction]
Syracuse University
Tracy’s Karate
University of Idaho
Lynn
Wisehart
[travel lecturer]
Employment
Careerco
Kendall Employment Plus
Keypunch Academy
Syracuse Manpower
Entertainment, culture & promotion
James
Brown Enterprises
Boise
Jazz Project
Buffalo Festival
Calliope Talent Agency
Eastern Talent Association
Fairmount Miniature Golf
Hamilton Racing
Idaho Shakespeare
Festival
Mark
III Music
Middle Fork River Tours
Miller & Miller River Trips
Pojo’s Family Fun
Center
Startime
Syracuse Symphony
Orchestra
Toggenburg Ski Center
Entrepreneurial projects
Ball
Hog
First
Eagle Corporation
The
Space Game
Farming & ranching
Anderson Orchards
Benson Ranches
Bliss
Valley Growers
Northwest Mushroom Company
J.R. Simplot
Company
Fast food
Arctic Circle
Baskin-Robbins
Carl’s, Jr.
Carroll’s Restaurants (now Burger King)
TCBY
[frozen yogurt chain]
Financial
Bank
of America
Farmers National Bank
First
Federal Savings
First
Interstate Bank
Idaho
First National Bank
Lincoln National Bank
Metropolitan Bank
Moore
Financial Group
National Bank of Geneva
Provident Federal Savings
Syracuse Savings Bank
Treasure Valley Bank
Twin
Falls Bank & Trust
United First Federal Savings
Valley Bank
Fireplace furnishings & accessories
Bennett-Ireland
Fabco
Fireplaces
Food and variety
retailers
Albertson’s Supermarkets
Fay’s Drugs
KJ’s
[hardware]
Ore-Ida Foods
Pay Less Drugs
[now Rite Aid]
Thriftway [hardware & building materials chain]
Woolworth’s
Food & drink manufacturing & processing
B&D
Foods
Chef
America
Day-Lee Foods
Helluva Good Cheese
Home Dairies
Interstate Food Processing Corporation
Kastle Chocolate
Kovo's Salsas
La Pizzeria
LeClair's Sauces
Odell's Clarified Butter
Ore-Ida Foods
Pacific Western Beverage
Premier Foods
Quick
'N Easy
RC
Cola
Rice
Road
The
Roasterè
[coffee manufacturer]
J.R. Simplot Company
Foodservice distribution
Golbon
Oppenheimer Company
J.R. Simplot Company
Furniture & household furnishing retailers
Hardlife Boutique
Kimberly Furniture
Lott-Karran
Company
[kitchen sinks]
Lyndon Lawns [outdoor furniture]
Madison's Furniture
Martin’s Furniture
Modular Storage Concepts
Mr.
Panel
The
Nude Shop
[unfinished furniture]
Raymour’s
Office equipment
Sassy
Office Systems
[furniture &
equipment]
Syroco
Wicker & Wood
Gardening, florists, nurseries & landscaping
Greenhurst at Longbranch
Intermountain Environcare
Lippert’s Florists
Nedrow Nursery
Summer Lawns
Health, fitness & exercise facilities
AJ’s
Billings Racquetball Club
Court
House
Diet
Center
Gem
State Gymnastics
Onondaga Aquatic Club
Health & beauty products & services
Audiology Associates
Camille Beckman
Hair
Den
Hair Shoppe
Mr. Joseph’s Beauty
Salon
Mr. Salvatore’s
Coiffures
Salon Rodeo Drive
Stylemates
Heating & Air Conditioning
Boise
Heating & Air Conditioning
Carrier Air Conditioning
Falso
Heating
Heavy equipment
Frink
Sno-Plows
Hydro-Press USA
[industrial trash compactors]
Whiteman Industries [power trowels]
High-tech
ForBio
America/Plant Biotics
Inficon Leybold-Heraeus
Ionics, Inc
Micron
SCP Global Technologies
[automated computer wafer washers & dryers]
Simmonds Precision
[custom resistance temperature detectors, thermocouples, rare-earth
alternators]
Hobbies & crafts
Mac's
Hobby & Craft Superstores
Radio
Shack
Uhl's Stamps
Hotels & motels
Owyhee Plaza
Rodeway Inn
Interior decorating
Cooper Decorating
Sunset Interiors
Jewelry & gift retailing
Davies-Reed
H.J. Howe
Lissons
Molenaar Jewelers
Sexty's
Special Days
Wilson’s Jewelers
Lighting manufacture & retail
Crouse-Hinds
Edward Joy Lighting
Center
Sunlighting Lamp and Shade Center
Superior Electric
Metals manufacturing & fabrication
Acme
Manufacturing
Metal
Building Components
Pacific Steel Fabricators
Selkirk Metalbestos
[industrial piping]
Miscellaneous manufacturing
Boise
Cascade Corporation
[wood & forest
products]
Home-Style Industries [furniture]
Northland Division
[small custom engines]
Pro-Team
[industrial strength vacuum cleaners and attachments]
Pumice Products, Inc.
Rocktile
[natural rock building & landscaping products]
Rogers Brothers Seed Company
SCP Global Technologies
[automated computer wafer washers & dryers]
Simmonds Precision
[custom resistance temperature detectors, thermocouples, rare-earth
alternators]
Sunquest Solar
Systems
Trus Joist Corporation
[laminated building products]
World Envelope
Manufacturing, Inc.
Miscellaneous products, retailers & wholesalers
Down
Under
[custom leather goods]
G & S Distributing [disposable breath alcohol detectors]
Gargoyles Sunglasses
Northpoint Mall
Shoestring, Inc.
[Willy's Easy Laces" stretch shoelaces]
Spacey’s Brother (90,000-word biography)
Terra Distributing [wholesale electronics]
V-Gay [fabrics]
Music, musicians & musical instruments
Guitar Studio
Dave
Snodgrass
[drum lessons]
Syracuse Symphony Orchestra
Nightclubs, bars & taverns
Barrel of Fun
Big O
Country Tavern
Forest Hotel
Gay
90s
Happy
Dog
The
Jailhouse
Jam Factory
Joker’s Place
Mad Hatter
Magic Bus
My Brother’s Place
Ole Mug
Piper Pub
The Place
Poco
Lounge
Red Coach
Rooster West
Run
of Stone
The
Scene
Shangri-La East
Shifty’s
The Storm House
Tub
o’ Suds
Uncle
Sam’s
Yellow Balloon
Organizations & agencies
American Red Cross
Area
Agency on Aging
Boise
Basin Chamber of Commerce
Boise
Convention & Visitors Bureau
Wally
Byam Caravan Club
The
Cathedral of the Immaculate Conception
[historic
preservation]
Dairymen's Creamery Association
Friends of Capital City
Greater Syracuse Youth For Christ
Idaho Apple Commission
Idaho City Chamber of
Commerce
Idaho Commission on
the Arts
Idaho Department of
Law
Idaho Education
Association
Idaho Humanities
Council
Idaho Hunger Action
Council
Idaho
Special Olympics
Idaho Transportation Department
Idaho
Wildlife Federation
The Nature Conservancy of Alaska
Project Help
Rocky
Mountain Elk Foundation
Snake
River Alliance
[anti-nuclear organization]
Outdoor advertising & signage
Classic Signs Express
Image National
Periodicals & publishers
Boise Magazine
Builder/Architect Magazine
CommTek Publishing
Idaho CEO Magazine
Salem
Press
[publisher of references]
Satellite ORBIT Magazine
Syracuse New Times
Today's Physician
Magazine
World Book Encyclopedia
Pets
Coral
Reef Aquarium
Doctor’s Pet Centers
Pet Paraphernalia
Physical & mental health providers
Boise
Dental Center
Boise
Physical Therapy
Braden Stauts, DDS
BSU
Health & Safety Consultation Program
Dr. Joan Gail
Healthwise
[wellness promoter]
Healthwords
[wellness promoter]
Healthworks
[psychologist]
Hypnosis & Personal Development Center
Idaho
Foot & Ankle
Idaho
Primary Care Association
Idaho Sports Medicine Institute
Whit
Jones
[psychologist]
MedXpress
Mercy
Medical Center
Primary Health
P.S. Ltd.
[professional psychologists]
Psychological Associates
James
Read
[psychologist]
St. Luke's Regional Medical Center
Sun
Valley Health Institute
Politics & political issues
Sara
Baker for City Council
Batt for Governor
Coles for Mayor
Doremus for Governor
Earhart for Governor
Idaho Citizens for Freedom & Jobs
Alan Lance for Idaho
House
Lempesis for Lt. Governor
Leroy for Lt. Governor & Leroy for Governor
McMurray for US
Congress
Otter for Lt. Governor
Referendum #1
[Right-to-Work]
Ringert for Senate
Roland Smith for Idaho Senate
Smyser for US
Congress
Snake River Alliance
[anti-nuclear organization]
Symms for U.S. Senate
Wilkinson for Senator
Printing
Joslyn & Morris Lithoprinters
Northwest Printing
Treasure Valley Litho
Real estate sales, rental & development
Arthur Berry & Co.
Bristol Heights
Coldwell Banker-Aspen Realty
Emerald Park
Group
One
Heritage Park
Home
Run
Lexington Hills
Oak
Ridge
Paragon Commercial Group
Park
Pointe Realty
Park View Apartments
Quail Ridge
Re/Max of Boise
RMH Company
[property management & charter air service]
Robert-Martin Company
Security Title
Company of Idaho
Streamside
Thomas Development
Restaurants
Angell’s
Arturo’s Pizza
Boarding House
Brass
Lamp Pizza
Buddy’s Italian Restaurants
Café
Garzone
Café
Ole
The
Castaways
Cedars Restaurant
Dutch
Pantry
Frank’s Pizza
Grizzly Bear
Pizza
Hennessey's at the Top
Hungry Charlie’s
International House of Pancakes
Jreck
Subs
Louie's
Owyhee Plaza
Patrician’s Pizza House
Pizza Hut
Poorhouse
Round the Corner
The Shack
Tom’s
Clam Cove
What’s Your Beef?
Services
Elmwood Laundromat
Hall
& McChesney [microfilm
& microfiche]
Hawley Troxell
[attorneys]
Hosford Larson Rudeen [architects]
Page Data [paging sales & service]
Sawyer's [exterminators]
Surga Sharp Systems [surgical instrument repair &
service]
Swanson & Setzke [attorneys]
Jerry Tarter [licensed public accountant]
West Genesee Car Wash
Sporting events, facilities & providers
Idaho Governor's Cup
Liverpool Golf & County Club
Middle Fork River
Tours
Miller & Miller River Trips
Stockbridge Valley
Flying Club
[flying instruction]
Toggenburg Ski Center
Tracy’s Karate
Sporting products
Allstate Swimming Pools
Creno & Kelly
Cutlery Shoppe
Greenwood's Ski Haus
Gym
Outfitters
Loon
Outdoors
[environmentally-friendly fly fishing products]
Mid-River Marketing
Oakport International
[pocketknives]
Pro Golf of Idaho
Shoestring, Inc.
[Willy's Easy Laces" stretch shoelaces]
Summit Mountaineering
Theaters
Carroll’s Cinemas
Loew’s Theaters
Travel, transportation & delivery
Centro
[bus line]
Global Travel
Willis Shaw Express
[trucking company]
Advertising FAQ
For several years early in the 21st century, I answered hundreds of
questions on a variety of topics on the now-dead web site AskMe.com. I was
top-rated among other “experts” who responded to communal questions in about
20 different categories, including Latin, Greek, French and Russian
languages, English composition and grammar, stamps, coins, and other
specialized subjects. The following are some of the many answers I gave to
questions I fielded in the “Advertising” category.
Advertising in general
Q. What are the types of advertising? How
does each of them affect the buying habit of the people? Please explain
these by giving concrete details
A. Advertising
can be broken down into three basic categories:
1. Print
2. Broadcast
3. Everything else
PRINT
This category includes
magazine and newspaper ads, brochures, booklets, pocket folders, company
histories, press releases, direct mail and postcards and business letters,
flyers, handouts, and similar printed pieces of marketing communications. In
general, printed pieces are aimed at an older, more affluent segment of the
buying public (i.e., those who don't mind reading, who can afford to
subscribe to publications where the ads will seen, or who have a stable
address where sales pitches can be mailed). Most combine words and pictures
to present an effective, persuasive message. Print ads must usually be
targeted to a specific audience; each publication offers a profile of its
readers.
ADVANTAGES: Print
allows potential customers to study, and reread if necessary, the details of
an offer for a product or service, and to make an informed decision about
whether or not to purchase. Direct mail, in particular, allows advertisers
to target very specific audiences (for example, doctors, who might be in the
market for a new medical product), by use of mailing lists. Brochures and
booklets can give potential buyers a wealth of information, thereby
anticipating and overcoming sales objections.
DISADVANTAGES: Print
ads, in all but the most rudimentary forms, are costly, both to produce and
to place in various publications. They must be produced well ahead of time,
so print is not a flexible medium. It takes a savvy media buyer to place ads
in the proper print vehicles to attract desired audiences.
BROADCAST
Broadcast includes
radio and TV commercials, infomercials, sales or information videos, and web
advertising. Because of their short duration (usually 30 or 60 seconds) and
dynamic form (offering sound and/or movement and immediacy) TV & radio ads
appeal to impulse buyers. In addition, thanks to demographic studies, ads
can be targeted precisely to a specific audience of radio listeners (premium
rates, and heavy listener-ships apply during "drive times," that is, the
hours when radio listeners are most apt to be in their cars, driving to or
from work), TV watchers, and web browsers. For example, skateboards and
youth-oriented clothing would be good products to advertise during extreme
sports shows, while brokerage houses and investment firms would be ideal for
programs like "Wall Street Week."
Web banner ads and
pop-ups, the up-and-coming medium, seem to fill the gap between print and
broadcast, employing elements of both. This form of advertising is still in
its infancy, and it is too early to know whether effectiveness outweighs
annoyance when computer users are confronted with a constant stream of sales
messages.
ADVANTAGES: Broadcast
allows considerable flexibility; if a commercial isn't working in one
program, it can be easily moved to a new time slot. Again, demographics can
make placing ads in programs fairly precise--each quarter, rating books come
out for both TV and radio, showing which networks or stations are leading in
their markets in numbers of viewers/listeners, according to age group, sex,
education, and other parameters. When done right, TV and radio spots can
inform, educate and entertain. Better still, they can convince buyers to
take immediate action: "Don't wait, call now!" (Apple's memorable "1984"
Super Bowl ad, for example, convinced thousands of viewers to invest in
personal computers, and literally jump-started today's technological
revolution.) In addition, radio commercials are usually quite inexpensive to
produce, since they rely only on voices, sound effects, music, and the
listener's own imagination. They can also be produced rapidly, allowing
fresh information--for example, a politician rebutting his opponent-- to go
out over the airwaves in a timely fashion.
DISADVANTAGES:
Television commercials, videos and infomercials can be very expensive to
produce. While a local ad, using all type, for example, can be done fairly
cheaply, it might not prove very effective. At the other extreme, if you use
a celebrity spokesperson, backed by a thousand dancing elephants, and
employing elaborate special effects, the cost of production could be
astronomical. Placement of TV ads in top-rated shows can also be fairly
pricey: a 30-second spot during the Super Bowl costs hundreds of thousands
of dollars. If your commercial is scheduled for the second half of the game,
and it's a runaway by halftime, 75 percent of the viewers may have changed
the channel before they have the chance to view your million-dollar ad.
EVERYTHING ELSE:
This category includes
outdoor (billboards, bus cards, bench cards, posters, signage) which is
often intended to attract attention or leave a favorable impression of
something, rather than spur an immediate sale. (This may be changing,
however, with the prevalence of cell phones, which permit consumers to call
a number listed on a billboard and instantly gratify their desire for the
featured product.) Also included is collateral, the advertising industry's
name for anything that doesn't fall readily into the two main categories
above. Such items might include product packaging, hang tags (tags that hang
from products), table tents (often found on tables in restaurants), shelf
talkers (the rectangular labels inserted into the front of shelves in
supermarkets), coupons, point-of-purchase (displays at the check-out
counter), aisle displays, wobblers, danglers, and other such brief, colorful
messages, generally found in windows or inside shops and stores, which often
serve to reinforce an impulse buying decision when the consumer is near the
product in question, or actually has it in hand.
ADVANTAGES: Billboards
and other forms of outdoor advertising, by their size and prominence, are
hard to miss. Packaging can often make the difference in a product's success
or failure. The other collateral items can be considered auxiliary sales
tools--the main sales pitch has been made elsewhere, and they act as last
minute, on-the-spot reminders to consumers.
DISADVANTAGES:
Billboards, in particular, are relatively expensive to produce and sites for
them, depending upon local ordinances, may be quite limited in number and
configuration. All the other collateral items, while not usually costly to
produce in quantity, suffer from the same negatives as advertising in
general: overexposure and sensory overload. The average American, while
driving, watching TV, shopping, or reading magazines and newspapers is
exposed to more than 2,000 advertising impressions, good and bad, each day.
It takes an extraordinary effort on the advertiser's part, no matter what
medium is chosen, to cut through the clutter, crystallizing the message in
an appropriate form that attracts the consumer's attention and ultimately
results in a desired response: a sale.
Q. How would you describe effective advertising?
A. Effective advertising is that which
successfully performs the function for which it was intended, namely, to
persuade a consumer to buy a product or service.
Q.
Briefly explain any 10 reasons why letters are used extensively in business
communications?
A. Letters:
1. Are easy and quick
to write
2. Are cheap to send
3. Can be personalized
to the recipient
4. Can emphasize
important points typographically
5. Can say a lot in a
few words
6. When written on
company stationery, can help remind the recipient of your business
7. Are private.
8. Are more personal
than many other forms of inter-business communication.
9. Allow for the
inclusion of photos, samples, tickets, currency or other lightweight, flat
items
10. Are capable of
allowing the thoughtful, considered expression of ideas that someone might
be too tongue-tied or scatterbrained to say in person
Q. What
is advertising? Give advantages, tips and techniques, and types of
advertising. What is the best way to advertise and understand target
audience?
A. Advertising,
in simplest terms, is disseminating information about a product or service
in a persuasive manner calculated to make recipients of the message buy.
Types of advertising
include:
* Broadcast--radio and
TV
* Print--magazines,
newspapers, brochures
* Outdoor--billboards,
marquees, posters
*
Point-of-purchase/point-of-sale--counter toppers, aisle displays, literature
racks
* Packaging
* Direct
mail--letters, dimension (specialty) marketing, flyers
* Web site
* Collateral--shelf
talkers, wobblers, danglers, bumper stickers, T-shirts
Each of these types of advertising has advantages
and disadvantages; components of an advertising campaign should be selected
according to efficiency in reaching the target audience, budgetary
constraints, traffic flows or viewing/reading habits. Each should be
selected or rejected according to a marketing plan that gives strategies and
tactics for achieving the advertiser's specific objectives.
The primary advantage
of advertising is its ability to spread the sales message among large groups
of people--particularly via TV, radio, outdoor, print, and the World Wide
Web--for a relatively low cost per impression (an impression is one person
being exposed to the ad one time).
The most important
basic premise of advertising is to "Stop the consumer with a believable
promise;" in other words, give the customer a benefit that makes him/her
want to find out more about the product or service being advertised, and
ultimately, to buy it.
Effective advertising,
especially in broadcast and print, usually consists of a four-step approach
to getting the message across.
1. Get the customer's
ATTENTION
2. Create INTEREST in
the product/service
3. Generate DESIRE in
the customer to own the product/service
4. Tell how or where
to get the product/service, and impart urgency to ACT
The first letters of
each of the highlighted words give AIDA, which serves as a simple mnemonic
device for remembering the four steps.
Target audiences for
particular audiences vary tremendously. The best way to understand a
specific target market is to undertake research to determine demographics
(age, education, income, etc.) of typical consumers and to find out what's
most important to them in selecting the type of product or service under
consideration.
Q. What are the dos and don'ts of good advertising?
A. Advertising
dos:
Before you can sell
something, you must first get the customer's attention.
You must appeal to a
customer's self-interest.
You must turn features
into benefits.
You must create
interest in and generate desire for the product or service.
You must tell the
customer what to do or where to go to buy the product.
Advertising don’ts:
Don't lie.
Don't assume the
customer already knows anything about your product or service.
Don't use long words,
long sentences, or long paragraphs.
Don't use jargon.
Don't forget to put a
benefit in the headline.
Q. What is the difference between advertising and marketing?
A. Marketing is the catch-all term for the
various issues and activities behind a product or service: planning,
positioning, target audiences, packaging, strategy, promotion and public
relations, pricing, demographics and other research, etc. Advertising
consists of the actual sales messages--based on conclusions developed
through a marketing plan--seen by the public.
Q. I would like
to know the advantages and disadvantages of advertisement, and the different
appeals of ads, like moral, emotional etc. Please explain each
A. Advantages
of advertising:
1. The best way to let
people know you have something to sell, to announce the existence of a
product or service, to disseminate information about your company.
2. When well done,
advertising can transcend commercial appeal and become art.
3. There are many
different ways to advertise--by radio, TV, print, outdoor, direct mail,
computer banners, or skywriting--and attract potential customers' attention.
4. Advertising is well
accepted by the public as a necessary means to an end, and has been proven
to be effective in achieving business objectives.
The main disadvantages
of advertising:
1. It costs money, and
not everyone who'd like to can afford to advertise where and when they
should to achieve desired results.
2. When poorly done,
advertising annoys people.
Some of the major
appeals of ads:
1. The desire to be
well liked
2. The desire for
romance
3. The desire to be
thought of as smart
4. The desire for
wealth
5. The desire for fame
6. The desire to be
better looking
7. The desire for
safety and security
8. The desire to be
happy
9. The desire for
comfort
10. The desire to be
part of a group
There are many other,
more subtle appeals, as well.
Q. Tell
me about the origin, the advantages, and the medias of advertising and why
it is essential to business today.
A. Advertising
has been around for thousands of years--advertisements and graffiti, for
example, have been found in the ruins of Pompeii, buried by a volcanic
eruption of Mt. Vesuvius in 79 AD, and there is evidence the ancient
Egyptians also practiced it. However, until the invention of moveable type
by Gutenberg, and the spread of literacy beginning in the 15th century,
advertising consisted of vendors shouting out the quality and prices of
their wares—a practice that continues to this day in locales where the
populace is illiterate.
Businesses of all types realized quite early that
advertising's primary benefits--information and persuasion to buy--were
essential in both disseminating information about products and services, and
in making sales of such items. Advertising was common in European newspapers
in the 1600's, and came to the American colonies in the same century,
beginning an unbroken chain of advertising that has continued to this day.
Today, there are
dozens of outlets for advertisements, from TV ads to radio commercials, from
Internet web sites to magazine and newspaper ads, from billboards to direct
mail, from packaging to in-store displays, and from T-shirts to skywriting.
Most modern businesses acknowledge the necessity of advertising;
word-of-mouth worked fine, if slowly, two hundred years ago, but in a
fast-moving, competitive world, if you fail to advertise in some form, your
business will never get off the ground.
Most businesses, often
through advertising agencies, choose the media which are determined will
work best for their particular product or services--visually-oriented
products, for example, almost demand visual ads; sound-oriented products are
best promoted through a medium that incorporates sound, such as radio.
Complex products often require long, written copy, so prospective buyers can
read about a product's features and benefits at leisure before coming to a
buying decision.
Q. What are
three major reasons why it is essential that advertising objectives be
established prior to making decisions regarding message selection and media
determination.
A. While there
are many good reasons for establishing objectives before determining message
and medium, here are three major ones:
1. What is the unique
selling proposition (USP) for the product or service?
It is essential to
differentiate what is being sold from competitive offerings, as this will
determine the strategy of how and where to advertise.
2. What are the
primary, secondary, and tertiary markets for this product or service?
It is vital to
determine who is most likely to buy what is being advertised; demographics
can help pinpoint the target audience's age group, sex, ethnicity, income,
location, buying habits, and other motivating factors.
3. What results will
be expected from the advertising?
Advertising is not
done in a vacuum. Goals need to be set to see if the objectives are met,
thereby determining the effectiveness of the marketing plan.
Q. I
would like to know about advertising ethics—the meaning, the types, and the
laws covering it, the causes, the effects and the ways in which it could be
avoided.
A. Here's the
beginning of the chapter headed "Ethics and Truth in Advertising" from
Sandage and Fryburger's ADVERTISING THEORY AND PRACTICE:
"Advertising is a
powerful economic and social force. Consumers look to it for information in
respect to products and services that might help to meet their material
needs and wants. Consumer actions are influenced by the character of
advertisements that are distributed by our mass media.
“Because of the power
and influence of advertising, it is vital to the welfare of out society that
high ethical standards guide the action of advertising practitioners.
“High ethical
standards are also vital to the long-run economic health of advertising
itself. If advertising does not have the confidence of most consumers, it
will lose its influence and surely die. If people grow to disbelieve a
substantial percentage of the advertising messages that come to them, they
will soon tend to reject most or all advertising."
Some of the types of
advertising that are considered unethical are:
* Untruthful--The
Federal Trade Commission (FTC), the Federal Communications Commission (FCC),
and other governmental agencies monitor advertising and can impose severe
penalties on a case-by-case basis (including stiff fines and the possibility
of having to cease and desist their lying ways) if an advertiser makes
"definite suggestions of fact which cannot be literally proven." The
Wheeler-Lea Amendment to the Federal Trade Commission Act states:
"The term 'false
advertisement' means an advertisement... which is misleading in a material
respect..."
* False
testimonials—celebrity endorsers are supposed to actually use the product
they tout; if it cannot be proven that they do, a disclaimer—"paid
endorsement"—is supposed to be included.
* Misleading names and
labels—the practice of using names on products and in advertising that tend
to give a wrong impression as to quality or origin. For example, many
products using the word "natural" have chemical additives —that's one reason
packagers are now required to list ingredients and nutritive value. If you
use, say, "Greek" in your product name, there has to be some connection with
Greece, or it is considered deceptive. Likewise, you cannot intentionally
mimic an established product, in name or package design, as this may cause
confusion among consumers. If, for example, you make a chocolate
sandwich-type cookie with a vanilla filling, you would probably be
prohibited from calling it MOREO, because this would be too close to OREO.
* Exaggeration and
misrepresentation—Advertising has always been plagued by overstatement, or
"puffery" in an attempt to outdo the competition for a product or service.
Ads with "best," "most," "first," "only," and other such superlatives should
be viewed with suspicion, and often come under the scrutiny of the FTC and
the FCC; advertisers who use such high-toned claims for superiority may be
asked to prove their claims.
Similarly,
misrepresentation is verboten. In a famous case from some years ago, a
company offered three yards of pure silk for a low price. Consumers sent in
the money, thinking they would get a bolt of cloth, receiving instead a
spool of silk thread. In another case, an advertisement offered a picture of
George Washington made from a steel engraving--the suckers who sent in their
money received a one-cent postage stamp.
* In poor taste--This
is becoming more of a gray area. It used to be that the blatant use of sex
or sexual symbols, references to the most personal body functions, vulgar
language, and other tricks of the trade were once considered in bad taste.
The standards of what people will accept change constantly and what plays
today may not play tomorrow.
* Disparaging of
competitors—This is another gray area. It used to be considered shady
practice to tear down a competitor to build up your own product. However, it
is common nowadays to see Coke vs. Pepsi, Burger King vs. Macdonald's, and
other comparison ads. Such ads seem to run in cycles, and often confuse the
viewer as to which of the products being compared is actually the one being
advertised.
* Inconsiderate of the
reader, listener or viewer—This includes such things as bumping up the
volume of commercials to attract the listener's or viewer's attention,
excessive repetition (like the same TV spot repeated forty times a day on a
single channel), or "road-blocking"— playing the same commercial at the same
time on all TV channels, so that no matter to which channel you turn, you
can't escape the advertiser's message. These techniques are in common usage
today, and consumers, unfortunately, have come to accept them.
The best way to stamp
out such practices is through strong self-regulation by national and state
advertising associations, backed up by governmental agencies empowered to
come down hard on those who violate ethical standards.
Q. I would like
to know the different stages in making an ad?
A. I've written
thousands of ads, and the basic process usually goes something like this:
1. Information
gathering: I learn everything possible about the product or service to be
advertised by reading previous ads, brochures, and research, by talking to
various people at the advertiser's company, and sometimes by trying the
product or service (Where’s that Rolls-Royce account I’ve been looking for?)
2. Data absorption: I
mull over what I've learned, organize facts in logical order, and try to
attribute consumer benefits to product features.
3. Copy writing: most projects begin with a script,
which is my responsibility. I start with a dynamic headline, which ideally
contains a unique selling proposition and will stop the consumer with a
believable promise. After getting the consumer's attention, I work to
generate interest, to create a desire for the product, and to tell the user
where and how to acquire the product. Usually, after the copy is written and
polished, the advertiser sees and approves it at this stage.
4. Brainstorming:
working in league with an art director or graphic designer, we suggest
potential visuals to complement my words. (Sometimes this step comes before
#3 above.) At this point, the art person takes over the completion of the
ad--selecting type, laying it out, making arrangements for photographs or
artwork.
5. Completion: once the copy and pictures are laid
out, the finished product is approved by the client, after which it goes to
a media buyer who purchases space in a publication or broadcast time.
Q I'm just
curious if there are any laws in advertising, like if you can or can't, must
or must not do something.
A. There aren't
too many formal rules/laws in advertising. The most important rule is to
tell the truth, or you could be in trouble with the FCC or the FTC for
fraud.
A couple rules of
thumb are:
KISS (Keep It Simple, Stupid)--this means to write
ads in a conversational manner, as though you're talking to a friend, using
short words, short sentences, short paragraphs, and easy to understand
concepts.
AIDA (this stands for
the logical progression of a typical ad; each letter stands for a step in
the process: Attention, Interest, Desire, and Action. First, get the
customer's attention, then make him interested in what you're selling, next
create a desire in the customer to own what you're selling, and finally,
tell him how and where to get the product).
Fast, cheap, or
good--pick any two. Advertising clients always want a champagne idea on a
beer budget, and they want it today. Good creative that achieves desired
results, however, often takes time to develop. Clients that want ads fast
and cheap can't expect them to be good; if they want the ideas fast and
good, they won't be cheap; and if they want them good and cheap, they won't
be fast.
USP--this stands for
Unique Selling Proposition; every product or service should have something
about it that makes it different than competitive products.
Q. What
tendencies in human nature does advertising play upon?
A. There are
five basics to which advertising appeals:
Physiological--food,
shelter and clothing
Safety--security,
protection from physical harm and avoidance of the unexpected
Social--the desire to
be accepted by members of the family and other individuals and groups
Esteem--the need to
feel a sense of accomplishment, achievement, and respect from others; the
competitive need to excel, to stand out from the crowd in some way
Self-actualization--fulfillment, realizing one's own potential, using one's
talents and capabilities totally.
Q. Why
do we as a population seem to deny the influence of advertising in our
lives?
A. I don't
believe we as a population deny the influence of advertising. I think rather
that we've come to accept it as a part of our lives--otherwise, we'd refuse
to buy advertised brand names. But we don't; consumers embrace trendy
brands--Nike, Calvin Klein, Hard Rock Cafe, Sharper Image--that give us a
cachet of being part of the "in" crowd, part of those in the know.
Advertised products are becoming more prevalent in movies and books;
advertisements consume an increasing amount of time on television and radio,
and more space in periodicals and on the Internet. There would be more
public outcry if consumers objected to the commercial increase, but there
hasn't been so far.
Q. Hello, I'm
looking for some statistics on advertising. If you can provide websites or
books I could use to try and find some information, I'd be very grateful.
What I'd like to know is: what percentage of people who see a paid ad
respond? How many times do you have to run an ad before people start to
respond? What is the most effective type of advertising (paid or ...) and by
what percentages? Is there any form of advertising that's especially good?
(i.e. press releases, newsletters, brochures, etc.)
A. The best
place to find up-to-date advertising statistics is through the two major
organs of the industry, ADVERTISING AGE and AD WEEK
Advertising Age
(follow links)
http://adage.com
Ad Week
http://www.adweekonline.com
As far as your
questions go, they can all be answered by two words: It depends. There are
no sure things, no guarantees in advertising.
Response rates vary
tremendously, depending upon the quality of the ad, the frequency that the
ad runs, and the reach of the ad (that is, how many people will see the ad).
In direct mail, for example, where an advertising message is sent to a
select group of potential customers, a 2-3% response rate is considered
average; a 5-7% response rate is considered excellent. I've done direct mail
campaigns where the response rate was 90%, but the offer was so good, it's
probably a fluke.
The same thing applies
to the number of ads run (frequency) before people respond. If the offer is
exciting, you may only have to run an ad once before people beat a path to
your door to buy what you're offering (Macintosh, for example,
revolutionized the computer industry by running its "1984" ad once during
the 1984 Super Bowl, and sold millions of Apple computers from that single
commercial.) On the other hand, if your message is dull, or the offer not
persuasive, you can run ads until you're blue in the face, and nobody's
going to buy.
Effectiveness also
depends upon the offer and the creativity employed to disseminate the offer
and the prospective audience for the product or service being advertised.
All media--TV, radio, print, billboards and outdoor, direct mail,
Internet--have the same potential to achieve results, and you can get heated
arguments from representatives of each media that theirs is the best.
Generally speaking, if
you have a product/service with lots of details, requiring a good deal of
reading from customers, the print form--such as newspaper, magazines or
brochures--gives readers everything they need to know to make an informed
decision. If, however, your product's advantages can be shown quickly, or
you want to leave a fast impression about the company, TV, radio, or outdoor
may be the best bets.
All forms of advertising can be especially good,
again depending upon circumstances. Free advertising, such as that gained
through press releases, is always a good thing, as long as the information
contained therein is newsworthy. Most companies also go to the trouble to
make up handout/ takeaway brochures giving an overview of their product or
service--the quality of these varies from amateurish to professional, and
from completely worthless to invaluable as part of the company's overall
image. Likewise, in most cases, newsletters can be of significant assistance
in giving further details about a company and its products, and thereby
keeping its name prominent in the hearts and minds of its customers, present
and future.
Personally, I've
always had a soft spot in my heart for direct mail. You can precisely target
a particular audience, and hit them where they live, often with an offer
they can't resist accompanied with a specialty item (such as a
logo-imprinted pen or calendar) that keeps the company name in front of the
customer. They may throw away the mailer, but they'll keep the specialty
item.
I also like radio:
it's cheap, it can also be targeted to specific audiences, it works with the
listener's imagination, and it can be changed cost-effectively to respond to
changing market needs.
Follow-up:
Wow, thank you so much for offering such a comprehensive, and quick,
response!
Q. If
you had the choice of devising an ad campaign for a product of your choice,
would you use a new product or promote an existing product to a different
audience?
A. Personally,
I'd rather introduce a new product. But practically speaking, it's easier to
promote an existing product to a new audience, because generally you don't
have to devote as much of your ad budget to establishing name recognition or
touting benefits, since you're bound to get some carryover by word-of-mouth
from present consumers.
Q. I was
wondering could someone tell me some pros and cons of sex in advertising.
A. PRO:
Sex sells: a
good-looking, scantily clad model can help dress up a dull product.
Some
products--swimming pools, lingerie, and condoms--lend themselves naturally
to advertising with a sexual connotation.
Subliminal message--a
sexually oriented ad sends a powerful message to the viewer: if you use this
product, this could be YOU in the picture.
CON:
Some products (such as
life insurance or funeral homes) do not lend themselves readily or
tastefully to an association with sex.
Many people in our
seemingly open society are actually sexually repressed, and may be extremely
offended by sexual connotation, and by extension, antagonistic towards the
advertised product.
The biggest argument
against using sex to sell is that potential customers may be so distracted
by the sexual appeal they may miss the point of the ad or forget the product
being advertised.
The Advertising Profession
Q. I
realize that what follows is a rather gutsy question to ask the experts in
the Advertising category, but there are probably more copywriters here than
in any other section. So here goes:
Whenever I ask around
about copywriting, I usually hear about opportunities at advertising
agencies. Unfortunately, I'm reluctant to work in a traditional corporate
environment (although "creatives" do get cut slack when it comes to
projecting the corporate image).
Might you know of any
other way to get a start in copywriting without going through the ad agency
route? I understand that I may be limiting myself severely by doing this,
but I thought I'd get some initial impressions from those with experience.
Also, is age a big
factor in copywriting, at least when starting out? I've been told that this
is the case at ad agencies.
A. I've been copy writing since 1970; during
more than half that time I've freelanced. I started out writing commercials
at a radio station, later went on to become copywriter, copy chief or
creative director at four different ad agencies (only one of which broke the
"corporate" mold), and freelanced in between the office gigs. (Since 1995,
I've gone back to fulltime freelancing and will probably never work in any
office but my own from now on).
I'd suggest trying the
freelance route, selling your services to agencies and businesses. To do
this, you need to first build your reputation by putting together a
portfolio of your work. The best way to start doing this is to begin by
writing advertising materials for friends and acquaintances that own small
businesses—for free or for minimal cost—and work your way up. Even in slack
times, you have to continue practicing by writing at every opportunity, to
keep your skills sharp.
Realize, however, that
freelancing is not for the faint of heart; there will be times of feast, and
times of famine. There's not a lot of security (regular paychecks), there's
no paid vacations, no healthcare plan, no pension. On the other hand, there
is a lot of freedom in picking your own hours to work, and selecting
projects you want to work on. The object of a freelancer is to establish a
base of loyal repeat customers who will stick with you for years to come,
and to find a corps of compatible people (illustrators, graphic designers,
artists, photographers) with whom you can work to produce outstanding
examples of the art of advertising.
Age isn't so much a
factor in the copy writing game—if you're talented, you'll get work—though
if you're extremely young, it is hard for people to take you seriously, and
it's difficult to get your foot in the door.
Q. I am an art
director in as ad agency and I've got 6 years experience; how much should I
be making?
A Salaries for
art directors, creative directors, copywriters, media buyers and other
agency positions depend strictly upon the size of your ad agency, the
budgets of its clientele, and the community in which you work. Experience
does count for more, of course, in any situation, but how much more depends
upon the above factors, and how your experience relates to the others in
your department (for example, if all the other art directors in your agency
have 10 years or more of experience, you're the bottom person on the totem
pole).
Here's a very rough
guide:
In a small agency
(less than 10 people) in a small town (less than 50,000 population), you
would probably be lucky to make $20,000-30,000.
In a mid-sized agency
(less than 50 people) in a medium-sized city (250,000-500,000 population),
you should probably be earning double what you would in a small community.
In a large agency
(more than 100 people) in a large city (more than 1,000,000 population) you
should probably be earning triple what you would in a small town.
Q. I am
19 yrs old and am currently in my final year. I have a great attraction
towards advertising and am quite keen to take up a career in this field.
What do I need to do, what are the professional courses available and what
kind of a future does this field have? I would like to know about specific
courses and institutes into advertising.
A. To take up a
career in advertising, you really don't need a degree, but it can't hurt. A
broad curriculum is fine, since advertising covers a wide field of
interests.
Courses I would
recommend would include marketing and advertising (to get a feel for the
whole process) and, depending upon your particular interest within the
field, writing courses (if you're interested in copywriting), art and
computer science (if you're interested in graphic design, illustration or
art direction), business administration and sales (if you're interested in
advertising management), finance (if you're interested in bookkeeping or
accounting) and mass communication (if you're interested in media buying or
any of the other positions listed above).
I think the future of
advertising, like its past hundred years, is extremely bright. Countries
where advertising is particularly strong, such as the United States, Japan,
and those in Western Europe will continue to be strong, and other countries
will eventually catch up in quality and quantity of advertising.
As far as particular
institutions that specialize in advertising or have strong programs, I
cannot help you, since I have been out of academia for more than 30 years. I
would suggest doing a web search, using keywords "advertising, university
programs" or similar.
Q. I'm very
interested in pursuing some sort of advertising career. I'm fascinated in
all aspects of it - the art, the writing, the branding, and the selling. I'm
an accomplished web designer and graphic artist who is also a savvy writer,
so I think I would be a good fit in an advertising career.
Here's my question: I
would like to pursue a professional education in the field (I currently
possess a bachelor's degree in an unrelated field), and am wondering where
to focus my studies. An MBA in Marketing seems ideal, but I'm not exactly
sure *what* marketing is. Is it geared more towards the creative, or the
business side? Is it a little bit of both? What's the difference between
marketing and advertising? What does a "marketer" really do for a living?
By the way, if someone
can recommend a good, and not too expensive school that features a Distance
Learning MBA program, I'd be much obliged.
A. As somebody
who's been on the creative side in the marketing/advertising field for the
past 35+ years, I see marketing as incorporating both creative and business
aspects.
Marketing deals mostly
with the strategy of how to present a product or service to the public. It
considers product strengths and weaknesses, competitive products and proper
product positioning, product features and benefits, product research and
development, demographics--who potential buyers are, where they live, their
ages and salaries, their likes and dislikes--what media are most appropriate
for getting out the message about the product, and all the other details of
a proposed campaign.
Advertising is more
the result of that marketing--the actual message presented in a creative,
persuasive manner to the public, based on the information gathered in the
marketing plan.
If you're more
interested in the business side of things, then an MBA with a marketing
emphasis makes sense. If, however, you enjoy the creative side, you might
want to reconsider your higher degree, and opt instead for an MA, with an
emphasis in advertising. For distance learning programs in either
discipline, search the web, using "distance learning" and either
"advertising" or "marketing" as keywords.
Good luck. And welcome
to my world.
Q. I have two questions. I want to work in an
advertising firm in the creative department (where they think of the
concepts for commercials, print ads). What degree do I have to have? And do
companies generally have their own advertising departments or do they mostly
go to advertising firms?
A. While it's
not absolutely essential to have a degree of any kind to originate creative
concepts for advertisements, most advertising agencies these days,
particularly the larger and better-known firms, require at least a
Bachelor's degree. Many copywriters, like me, majored in English and/or
creative writing in college and/or grad school. Others majored in marketing
or business; agency art directors usually major in design or illustration.
It's difficult to land
a creative position at an agency fresh out of college, unless you're really
talented. Most agencies prefer you have some business experience under your
belt. Many of the larger agencies offer intern programs where, at a low
salary, you can get your feet wet while learning about various aspects of
the business.
Whether or not a company has its own in-house
advertising/marketing department generally depends upon the size of the
business. Large companies, like Ford or Hewlett-Packard, often maintain
fairly complete advertising departments that are capable of producing much
of the advertising for those companies. However, even large companies
usually hire advertising agencies to coordinate national campaigns, to
provide an unbiased perspective, to handle promotional efforts, and to take
advantage of an agency's specialized media-buying expertise, which can help
a company not only save a considerable amount of advertising revenue, but
can as well make sure the company's messages reach specific target markets.
Q. I am
a junior in college majoring in advertising. I don't want a typical college
job, restaurant, etc. I want to work for a ad agency (which no one seems to
be hiring) or I want to start my own agency, but just something simple where
I can make about $20/day or 200 a week. That should be simple right? What
should I do?
A. You could
check with the ad agencies where you live--many offer internships, which are
usually low-paying positions in which you assist in various departments of
the agency.
Setting up your own
agency is more complex, because you need to spend money to make businesses
aware of your existence, and you're competing with established agencies. It
might be better to just offer your services as a freelancer to the community
in your creative specialty, such as graphic design or copy writing or media
buying.
Q. I am
giving a presentation on advertising for a class and I have a few questions
concerning your job in advertising.
What is a typical day
like for you?
What responsibilities
do you have?
What is the work
environment like?
What are the positive
and negative aspects of you job?
A. As a
freelancer, I don't really have a typical day; every day is different.
However, when I worked as copywriter or creative director at advertising
agencies, my typical day consisted of:
--Reading/thinking/brainstorming/ writing about a project (50%);
--Meetings with
clients, account executives, graphic designers/art directors (25%);
--Everything
else--phone calls made to and received from suppliers, media people,
potential employees; composing business letters or marketing plans; filing;
travel; photocopying; arranging or directing photo shoots, etc.
As both a freelancer
or an agency copywriter/creative director, my main responsibilities would be
the same: to gather all possible information about a product or service,
distill and organize that information in a logical sequence and, turning
features into benefits, conceive and write persuasive advertising materials
to convince a designated target audience to buy that product or service.
As a freelancer, my
work environment is very relaxed and pleasant, since I work my own home
office, and can do pretty much as I like. The agency environment, however,
is usually much more tense, with the crackle of creative energy in the air.
In most agencies, there are many projects in the works at once, so there may
be clients coming and going, various employees rushing around to get things
done for particular deadlines, meetings being conducted, and phones ringing.
The positive aspects
of freelancing are:
--I'm my own boss and
set my own hours of work;
--I work in my own
home, so all my references are right at hand;
--I can accept or
refuse projects as I wish, and I earn a healthy hourly amount;
--I can dress or not
dress as I please, eat, drink, or smoke as I'm working;
--There are also
certain tax advantages.
The negative aspects
of freelancing are:
--The work is not
always steady--sometimes it's feast or famine;
--Working alone, you don't
have access to other creative brains;
--You have to arrange
for your own health insurance and pay for your own vacations.
The positive aspects
of agency life are:
--There is a
synergistic effect--the whole is greater than the sum of the parts;
--There's usually
camaraderie among agency staff;
--There's a regular
salary, yearly vacation, paid health insurance, retirement plan, profit
sharing, and other benefits;
--It can be a very
exciting and rewarding career.
The negative aspects
of agency life are:
--It can be a very
stressful environment;
--Not all clients are
good clients, and not all employees pull their own weight;
--At some agencies,
there is a high turnover rate, so you frequently have to get used to working
alongside new people who may not have the same skills as a former employee;
--A bad agency boss
can make for a bad climate;
--Sometimes,
particularly during political campaigns, the eight-hour days turn into
16-hour days.
Q. My
girlfriend is a student of journalism in her final year. However, after her
last apprenticeship at a TV station, she told me that she seems not fit well
in the world of media. In her words, there are so many hidden norms required
that she isn't capable of. She said she wants, upon graduation, to find a
job in the field of public relations or advertising (copy writer). She even
said that, since her long-time passion is drawing, she may think of applying
for a place at a school of industrial art.
I'm confused of what
advice I could give my girlfriend. Is it normal for a girl to realize all
these things in HER FINAL YEAR at university? Does it have something to do
with my girl's maturity?
Professionally
speaking, is it easy to turn to PR or advertising if you are a student of
journalism?
A. Thoughtful
people keep searching for their particular niches until they find them so,
yes, I believe your girl is relatively normal in that regard; I can't
comment on her maturity, because I don't know her.
Can she go from journalism to PR or advertising? If
she can write well in one venue, she should be able to write well in
another, with a little practice —I was an English major in college and grad
school, with nary a class in advertising or marketing, and I fell into copy
writing fairly easily.
Becoming a graphic
designer or an art director might take a bit longer, because ad agencies
usually expect a fair degree of expertise. If your girl is serious about
studying art, be sure to tell her that, in addition to being able to draw
fairly well (in order to sketch rough layouts and thumbnails), she should
also become proficient at as many art-related computer software programs as
possible (Pagemaker, Freehand, Quark, etc.) since that will greatly increase
her chances of landing a job in a field that now relies heavily on computers
for producing commercial artwork.
Q. I'm a
senior in high school, and I am currently in the process of applying to
colleges, thinking about a major, and so on. I have really considered mass
communications as a major, but I'm still not sure if it's the thing for me.
I was planning on specializing in advertising, and I was wondering if it was
right for me. Will you please give me some general info on a career in
advertising? Any help is greatly appreciated!
A. I didn't
plan to enter advertising as a career--it just worked out that way. As an
English major in college, I always wanted to write the Great American Novel;
after publishing five novels, I'm still trying.
I started in
advertising as a copywriter at a Top 40 radio station in 1970. For more than
3 years, I often wrote as many as 40-50 commercials per day, which not only
taught me to write fast, but also earned me a number of awards for my work.
An advertising agency hired me away from the radio station; I earned more
money, but it wasn't as fun, so I quit after a year, and freelanced for the
next several years (taking a variety of part time jobs during slow periods).
Then I was hired as creative director at a small agency, where I worked for
three years--I loved it and won lots of awards. In 1980, I moved from New
York to Idaho, and was creative director at my third agency: a bad
experience, which only lasted 1 1/2 years. I freelanced fulltime until 1986,
when I was hired as part time creative director/ consultant at a fourth
agency, where I primarily worked on political campaigns. After the election,
I went back to freelancing, until 1992, when the last agency hired me
fulltime as CD, where I worked until 1995, and I've freelanced ever since.
Here are the pros and
cons of advertising as I see them.
PRO--
* If you like writing,
you'll write a lot. You'll have the opportunity to work on a variety of
different products and services. Copywriting (if that's your field) will
improve your other writing considerably. If you're into the art side of the
business, you'll also learn to produce quickly. There are also many
opportunities in sales and media buying.
* If you're good at
what you do, you'll earn a good salary, enjoy a prestigious job, and have
some good benefits: paid vacation, health insurance, profit-sharing,
retirement plans, and other perks, like industry awards (I've won more than
200 for my writing over the years.) If you're talented, you can work
anywhere in the world.
* If you're on the
creative end, you'll typically work with some talented people.
* If you don't mind
working without a net, you can freelance.
CONS--
* There are lots of
jerks in advertising, particularly in agency administration--some of my
bosses, who weren't creative people, insisted on putting their fingers all
over the copy I wrote, which usually resulted in dull, unimaginative work
that didn't achieve the desired results.
* Many clients are
also jerks.
* It's a fast-paced
environment. If you don't work well under pressure, or to tight deadlines,
or if you're not good at juggling a dozen projects at once, it's not for
you.
* If you're high-strung in personality, it's a
career that will probably give you ulcers.
Q. Finally a copywriter!
I am currently a
Copywriter in CA who has been writing for promotional marketing agencies for
several years. I have had the fortune of writing anything from: direct mail
to sweepstakes to video package copy to infomercials to ads to pr materials
to articles. I have also been the only writer for my agencies and have been
published. I am looking for Senior Copywriter positions focusing on
advertising (working in ad agency).
I seem to find
resistance from Creative Directors in ad agencies; a certain feeling that
someone who has focused more on promotions can't write ads (I have written
some, but not many) or that I should start off at a junior level or make a
lateral move since it's a new industry (even though they praise my
portfolio--full of mainly promotional writing).
I am very confident in
my writing abilities and have proven in present and past jobs that I can
adapt to new writing skills with little or no direction. What do you suggest
to give me a better chance to win over the hearts of advertising people?
This is very serious to me. I want to permanently make the transition into
advertising to meet new challenges. I was considering taking an advertising
class (I have read countless books on how to write ads etc...). One Creative
Director has even asked me to brainstorm for a current client and submit
ideas (how appropriate is that?).
Any suggestions would
be greatly appreciated. Thanks for your time. It's very valuable to me.
A. Sounds to
me, based on the description of the type of work you've completed, that you
have experienced much of what a fulltime agency copywriter is likely to run
into.
However, in my
experience, most of the larger agencies require 7-10 years under your belt
to consider someone for a Senior Copywriter position (there are always
exceptions). Mid-size (20-50 people) and smaller (20 or fewer people)
agencies often don't make the distinction between Sr. and Jr. levels;
indeed, at some of them, Creative Directors frequently double up as
copywriters and wear a variety of other hats.
Also, keep in mind
that at some agencies, Creative Directors are more art-oriented than
copy-oriented, and at those places they may pay more attention to visual
than verbal fireworks. If you show pages of text with no illustrations to
artists, their eyes tend to glaze over; they see copy blocks merely as gray
space, an annoying design element that has to be dealt with, and generally
could care less if the words are upside-down.
My advice, to win the
hearts and minds of Creative Directors, would be to pick at least a
half-dozen widely diverse products or services (choose those you use and
like), and write ads for them to show what you can do. If they're print ads,
include a sketch of what you see as an illustration (stick figures are
okay), so they know you can think visually. If they're TV spots, do a rough
storyboard. (If you can really draw, that's gravy.) Intersperse these ads
throughout your portfolio or put them in a separate section; this will
demonstrate your interest in advertising, give an inkling of your abilities,
and show that you're serious about pursuing a career in copywriting.
As far as the CD
suggesting you brainstorm and submit ideas, I'd say, "Sure, how much are you
paying?" Your time, like everyone's, is worth something; try to negotiate a
reasonable fee (say $25-$35 an hour) that will allow the agency to make a
nice profit on any of your ideas that they use while they're testing out
your skills. It could lead to more freelance work from the agency and--who
knows?--maybe even a job offer.
In the meantime, it
certainly would not hurt you to take a class in advertising to refine your
skills. Keep reading and practicing your craft.
Good luck!
Breaking into Advertising
Q. I
thought of a really catchy headline for some current events and am wondering
how I can market this and ensure that I get some money. How can I be sure
that my idea isn't stolen? How much is a tabloid headline worth in NYC?
A. Headlines, unfortunately, are a dime a
dozen; tabloid writers, like advertising copywriters, churn them out by the
bushel, and they have no real value at all unless they're attached to a
well-written article, book, or ad.
If all you have is a
catchy headline, the best you can do is to link up with a graphic designer
or illustrator and put your words, along with an appropriate picture, on a
T-shirt or poster or bumper sticker and hope to turn a quick profit from the
sales of such items. But you'd better hurry, because interest in topical
goods often wanes fast.
Follow-up: But
y cant I sell the idea for the headline to the guy that writes the article?
A. You can try, or you can try selling it to
a comedian as a throwaway one liner (if it's really good), but most
article/feature writers, or their editors, typically dream up their own
headlines. Other than the uses I mentioned (t-shirts, posters, bumper
stickers and the like), there's just not much market for a headline that
isn't attached to anything else.
Q.
Recently I applied for the position of Public Information Coordinator at a
local community college. While I believe I qualify for the job one of the
requirements posted asks this: [produce written documents using proper news
style English sentence structure, grammar, and punctuation]
Now, I am familiar
with APA format etc. but I have no idea what they are asking here. Could
someone enlighten me please!
A. There are
numerous style guides (e.g., The Chicago Manual of Style, the Associated
Press Manual of Style, etc.), which set forth the rules of composition for
writing for the publications of specific organizations. These cover grammar,
sentence structure, verb and object agreement, nonsexist usages,
punctuation, acceptable variations in spelling, capitalization, use of
references, footnotes, bibliography, whether to spell out numerals, proper
manuscript format (margins, fonts, leading between lines), and so forth.
Most of the style
guides--I have about a dozen in my personal collection--show very little
variance in their rules (some, for example, demand that you spell out
numerals through "twenty," while others ask that you spell them out only
through "ten"; some want you to put a comma before "and" in a series, and
others eliminate the comma). So, chances are, if you are already familiar
with a particular formal style, you are already well prepared for the
position, and will not go far wrong by writing in the way you know best. If
there's any question about it, ask the college if they have their own
prepared style guide to deal with grammatical situations not covered in APA
(bet you they don't).
Q. I'm
interested in copywriting, but I honestly don't know where (or how) to
start. I've ticked the keyboard for money on a number of occasions, and
several coworkers have mentioned that I'd make a good copywriter.
On a hunch, I scooted
over to amazon.com, and I saw what appear to be several good books that
provide an overview of the specialty. Might any of you know of a particular
volume that is excellent for curious wordsmiths like me?
Tossing "copywriting"
into google led me to many excellent sites promoting the work of individual
copywriters, but I had a difficult time finding a good online *overview* of
the field. Do you know of any good web sites out there?
Do any of you have any
other suggestions in lieu of reading books and web hopping? Internships
perhaps? Any lead or suggestion would be super.
A. I've been a
copywriter for more than 30 years, both at agencies and as a freelancer. I
started writing copy at a radio station, and I would think that's still a
good place to start looking. Internships at agencies are fine, if you happen
to land at the right place; in my experience, they don't pay well, you do a
lot of "gofer" work that's not related to your primary interest (though you
can learn a lot about the operations of an agency and about advertising in
general), and they seldom lead to a permanent job. Larger agencies may be
willing to take on a promising rookie on a trial basis. Freelance is
certainly an option--if you're good, you'll seldom be out of work.
You should be able to
find any number of decent books on the subject, either at a bookstore or at
your public library. Some of the best on the subject, from the practical,
hands-on angle are:
John Caples--CAPLES ON
COPY
Robert Bly--THE
COPYWRITER'S HANDBOOK
Erica Levy
Klein--WRITE GREAT ADS
Webster Kuxwa--SELL
COPY
Good luck.
Q. Hi, I am a
European based account planner in the media industry (have previous
experience from business development and research including focus group
moderation) with 14 years experience considering moving to the States. Can
anyone tell me the best place to look for job openings in the advertising
industry? Thanks
A. The best
place to start looking for job openings is to consult the classified pages
of the two top industry publications, ADVERTISING AGE and ADVERTISING WEEK.
Advertising Age is on
the net at
http://adage.com
and
AdWeek can be found
online at
http://www.adweek.com
In addition, there are
dozens of websites specifically for people in advertising. Two of the ones I
use regularly to obtain freelance work are:
eLance (http://www.elance.com)
and
Bullhorn (http://www.bullhorn.com)
Other sites that
regularly post jobs in advertising but are not necessarily
advertising-specific include
Jobvertise (http://www.jobvertise.com)
Ants.com (http://www.ants.com)
Career.com (http://www.career.com)
Fatjob.com (http://www.fatjob.com)
Most of the above also
have links to other job-related sites.
That should get you
well started. Good luck in your search, and welcome to America!
Q. My wife is
trying to start her own business in promotions and advertising. Some
companies have made offers, but we want to know what is the going rate
advertising companies charge for their services. Also are there any avenues
in which my wife and I can do research to find the do's and don't of this
particular market. (books, clubs, magazines, etc.)
A. In
advertising and public relations, there are three primary forms of
compensation for freelancers or advertising agencies: an hourly rate, a fee
based on the scope of a particular project, or a monthly retainer. The
numbers for each method of compensation vary widely, based upon the agency
or the freelancer's experience and reputation, as well as the size of the
community you operate in, the range of the advertising or promotional
campaign (i.e., whether it's local, regional or national), and the budget of
the company desiring the advertising. In any case, it boils down to what the
market will bear: a balance between what you'd like to make and what the
advertiser is willing to pay.
When I first started
doing freelance copy writing more than 25 years ago, I charged $20 per hour
in a community of over 250,000 people. A couple years later, I was charging
$35 per hour. Today, with more than 30 years of advertising copy writing
under my belt, and more than 200 awards for my work, I charge $60 per hour
and up (in a community with a population of 150,000)--though these days, I
usually give a quote for the complete project, based on my experience of how
long the project will take. (I know, for example, that for a six-panel
brochure made from an 8 1/2" x 11" sheet of paper I will charge the client
between $250-500, depending upon how much research I have to do). I also
work on retainer: $1000 per month will buy 15-20 hours of my time, any way
the client wants to use it. When I do freelance work for other advertising
agencies, I generally charge my standard $60 hourly rate, which the agency
bills out at $75-85 per hour to the client.
For more about rates,
consult the latest WRITER'S MARKET from WRITER'S DIGEST, under the article
entitled "How Much Should I Charge?"
For more about the
business itself, there are many books that deal with the fine points of
copywriting and public relations, including:
SELL COPY by Webster
Kuswa
WRITE GREAT ADS by
Erica Levy Klein
THE COPYWRITER'S
HANDBOOK by Robert W. Bly
CAPLES ON COPY by John
Caples
For a general overview
of the advertising industry today and details on particular campaigns, take
a look at the trades, ADVERTISING AGE and AD WEEK, usually available at your
local library or online:
http://adage.com
http://www.adweek.com
Good luck!
Q. I'm starting
my own ad agency. And I have zero experience in ad design, except for a few
samples that I made. And I know I have the talent. Now my question to you is
I want to have some of my work published before I start this company. Do you
know of any start-up company that needs "discounted advertising"? And what I
mean by that is I will work for free or close to it just to have a
portfolio.
And since I'm fairly
new to advertising, any info you can give me about the b2b market or
advertising industry would be greatly appreciated.
A. Your
question raised several questions for me.
When you say you're
starting your own ad agency, do you mean you're going to open an office,
hire people, and incorporate? Or do you mean you're going to solicit
business as an individual, say, as a freelance copywriter or art director?
The reason I'm
answering your question with a question is that my answers would be
different, according to which scenario fits your situation.
If you're surrounding
yourself with other talented, experienced people, it's not as vital that
your individual skills are refined yet, because there's strength in numbers
and you can pick up a lot on the job from those around you.
However, if you open a
one-person shop, then it would certainly behoove you to have some solid
projects that were actually used by clients in your portfolio. (I think
that's what you mean when you say you want to have your work "published";
that's not a term generally used in advertising. A brochure you worked on,
for example, would be "printed," and in talking about that particular sample
in your portfolio to a potential client, you would refer to the quantity of
brochures printed, and how much they cost "per unit," that is, per brochure,
to be printed.)
Your use of the words
"ad design" leads me to believe that you are coming to advertising from the
art side; perhaps the samples you mention were done in a college commercial
illustration class. If this is indeed the case, it might benefit you to hook
up with a good writer, since then you would have covered both primary skills
desired by clients--a "words" person and a "pictures" person. If you're
trying to do both words and pictures yourself, then you need to practice
both aspects simultaneously.
I don't know where you
live, so I wouldn't be aware of start-up companies in your area. If you want
to learn of new start-ups, look through the financial and/or business
section of your local newspaper. (Some cities also have separate
publications that deal exclusively with new businesses.) Whether or not any
of them, or established businesses, would be receptive to "discounted
advertising" depends strictly on the individual company. I would think if
you went to smaller businesses that you use--dry cleaners, restaurants,
taverns--and offered to produce free ads for them, you might get some
takers.
As an alternative
idea, you might also consider hitting the smaller advertising agencies in
your area, and offering to work as an intern for a trial period to gain
experience in the business and to build a portfolio.
Regarding learning
about the business-to- business market and the advertising industry in
general, I would suggest reading all you can about the subjects, because the
issues are too complex to deal with here. A good place to start is with the
two major publications of the industry, ADVERTISING AGE and AD WEEK. You can
usually find them in the periodical your local library, or you can look at
them online at
http://adage.com
and
http://www.adweek.com
I wish you good luck
in your venture.
Q. I
have a management background (Restaurant 15 years) and I just received a BA
in Communication & Journalism with a minor in Management. Additionally, I
have a BA in Behavioral Psychology. I am trying to break into the C & J
field and I am scheduled for an interview for a Public Information
Coordinator position with a local community college. I have extensive
academic experience in writing, editing and presentations but not actual
field experience in same
How do I play this
during the interview and what are they most interested in?
A. Public Information Coordinator (what's in
a title?) sounds essentially like a public relations job, one that would
deal primarily with press releases and news releases to the media concerning
activities, events, awards, new employees, and other newsworthy matters
associated with the community college. The position might also entail acting
as liaison between the college and the community. As such, the position
would probably require someone:
* Who is good at
ferreting out information;
* Who is a good
organizer;
* Who can write
accurate grammatically correct prose that is smooth and readable, and can
impart a positive spin for the benefit of the institution;
* Who can juggle a
number of projects simultaneously;
* Who can conduct
interviews and, in a pinch, make a public announcement
* Who isn't camera-shy
I would think that,
given your background, you would make an ideal candidate for the position.
Your extensive restaurant management experience should make you comfortable
being in the public eye (and give you an edge in leadership, should you have
to manage other people in the new job). Your degree in behavioral
psychology should aid you in interviewing, enabling you to ask penetrating
questions. And your degree in communication and journalism, added to your
previous writing experience, should give you the background necessary to
quickly adapt your skills to the specific tasks at hand. Were I you, during
the interview phase I would stress those factors, emphasizing the benefits
to the college that accrue to them.
Q. In
May I will graduate with communication degree and an English minor.
Additionally, I've taken several marketing courses, including marketing
communications. I have a passion for writing and I'm interested in becoming
a copywriter. I want to avoid wasting time and wandering down dead ends.
What's the best way to get my foot in the door of the advertising industry?
A. Unless you
know someone in the industry who can put in a good word for you, there are
three basic ways to break into the advertising industry: finding an employer
who's willing to let your learn the craft on the job, through an internship,
or through freelancing.
I got my start the
former way, landing a job as a copywriter at a Top 40 radio station in
upstate New York in 1970. I came to the position with BA and MA in Creative
writing/ English, 3 published novels, and a couple hundred other published
pieces--but that job really taught me to write. For more than 3 years, I
wrote--and produced and often voiced--40-50 thirty- or sixty-second ads per
day. I won a lot of awards, and got hired away by an ad agency, one of four
where I worked; at the last three, I was Creative Director. Now with more
than 30 continuous years in the profession, I'm on my third stint as a
freelance consultant/copywriter.
You could take a
similar route. Though I'm not up on availabilities at radio and TV stations
and newspapers (I do see listings for such positions posted frequently on
the internet), all of those media have use for copywriters. I'd think you
could find a position by knocking on some doors, offering to demonstrate
what you can do, and seeing what happens. If you land a job, you could use
it as a stepping-stone to an agency slot.
Internships are
definitely available--all the agencies I worked at, in both New York and
Idaho, used interns, and several were hired full-time.
Freelancing offers the
most freedom and the least security. But if you're good, the work will come
to you, and you'll seldom be without projects. (Out of about 18 years as a
freelancer, I've had dry spells totaling around six months; I typically earn
in the high five figures, and I could easily push it well into six figures
if I were more ambitious.)
Regardless of which
way you opt to go, it's important to show your writing and thinking skills.
So start practicing now, every chance you get, because if you get a job in
advertising, you'll have to write a lot, and you'll have to write to
deadline. Write some ads for real or imaginary products and services; write
ads for print and radio and TV and direct mail and billboards, and begin
building a portfolio. If you're diligent and smart and persistent, somebody
somewhere will recognize your talents and give you a chance. After that, the
sky's the limit.
Q. I have a concept for TV ads for luxury cars. How can I sell
it?
Would an ad agency
with an existing auto company account accept an outside concept? How should
I approach such an agency?
Do these sorts of
things pay, or is the glory of seeing your concept produced the only reward
anyone gets these days?
Are agents ever
involved in this sort of thing, and if so how would I find one for this
field?
A. These
questions crop up all the time: "I've got a great idea for an ad/tag
line/slogan/ jingle for --"
The answer is always
the same: advertising agencies don't buy individual ideas (though they might
be willing to take your idea for free, if it's really good); they're paid
big bucks to dream up their own concepts. You might be able to approach a
small business or retail establishment with an idea (especially if the
business doesn't already have an agency), and sell them on the concept.
Otherwise, the only way to sell ideas to major clients is to go to work as a
copywriter or creative director at the agency that handles the account. That
way, you have an excellent chance of getting a good salary, reflected glory
if your concept is successful in achieving the client's objectives, and
personal kudos, in the form of industry awards for your work.
And no, agents (such
as literary or talent agents) don't get involved in individual concepts, or
short stories or articles, either. They want to represent people with lots
of ideas or lots of potential mileage, since their income is made from a
percentage of what the people they represent actually earn
Q. I have a
knack for turning a phrase and writing snappy copy, and many people have
told me I should be working as a copywriter. However, I really tend to wilt
in an atmosphere that's anything that's even remotely corporate, and I can't
stand the so-called "corporate culture."
I realize that I'm
severely limiting myself (and I even hesitate to ask people with a
background in advertising), but are there any opportunities in copywriting
for "creatives" like me who can't/won't function in a conventional corporate
environment? For whatever reason, my ability to write and produce good ideas
and copy are just about nil unless the environment is less formal. Maybe a
smaller firm is the answer? Any ideas? Suggestions?
A. I've been
writing copy since 1970, both in formal (radio station and four advertising
agencies) and informal (more than 20 years as a freelancer) environments.
Here's my take:
First, it's difficult to get established as a
freelance copywriter--that is, to make a reputation for yourself and to
build a client-impressing portfolio--without having some sort of experience
with corporations, either from within or without. After all, as a
copywriter, you often have to deal with a variety of companies, large and
small, and they want to be sure you understand their structure, their
operations, their objectives. You often have to steep yourself in their
business before you can write persuasively about them to consumers or other
businesses.
Second, well-turned
phrases and snappy copy are only a part of the copy writing business. Not
all clients recognize or appreciate cleverness. But all can grasp
well-organized, logically presented, and convincingly written projects. Copy
writing encompasses a wide range of materials--radio spots, TV commercials,
billboards, packaging, brochures, magazine and newspaper ads, direct mail,
press releases, hang tags, posters, wobblers, danglers, and a plethora of
other pieces. The object in all of them is not to impress consumers with
your ability with words, but to sell a product or service; sometimes
cleverness is called for, but more often a straightforward presentation of
the features of the product as benefits is most appropriate.
There are
opportunities for non-corporate creatives. You can work in a small, boutique
ad shop, where the atmosphere is more relaxed. You can supply copy to other
agencies as a freelancer. You can work with a loose group of other
like-minded creatives--photographers, illustrators, graphic designers--which
is what I've done throughout my freelancing career. But first, you have to
have a thorough understanding of what corporations are all about, and what
they expect from you.
Follow-up:
Thanks for your
answer. It's good to be reminded that copywriting is so much more than
turning a snappy phrase.
Q. I am certainly of a "mature" age and have
had careers in several areas. However, I am now partially disabled and
seeking ways to rebuild.
All my life I've been
told I have a beautiful speaking voice; a bank where I was working as a temp
used me to record all the 'hold' prompts on the new phone system being
installed; while raising my children, I often had positions in customer
service and as a telephone operator in addition to my full-time career, and
people often called to tell my employers how pleasant and professional, even
soothing, my voice was. Hard to believe I know, yet I never really thought
about it until recently, when I began to wonder if there is a way to begin a
career doing ads, telephone recordings, etc. How does one go about getting
started? I would greatly appreciate any direction.
A. The basic
approaches to obtaining voiceover work are to:
(1) Call, visit or write advertising agencies and
solicit radio, TV or script work
(2) Call, visit or
write radio and TV stations in your area.
(3) Call, visit or
write local video or audio production companies in your area.
In all instances, it
would be best if you had an audio reel (cassette or reel-to-reel tape or CD)
with samples of your voice work to give or send to the various places for
consideration. You can write some 30- or 60-second commercials of your own
(for pretend or real products), or record and transcribe some actual radio
commercials to practice on. It's best to have a variety of different
examples--a calm, straightforward announcement, a more frenetic ad, and a
funny or celebrity-type voice (if you are capable of reproducing such a
voice), to give the recipients of your tape an idea of your range.
Q. I have a
natural flair for advertising and had written many captions and prepared
many ads as a hobby. Now I realize that they make really good ads. I have a
couple of questions in store for you and would be thankful if u can help me.
1- How can I go about
making my ads productive?
2- How can I protect
my rights on those captions?
***3- How much does it
cost me to take the copyrights?
***4- Can I take the
rights on my name or do I have to join an ad agency?
5- Can I join as a
freelancer?
6- I am an Indian
citizen. Does that affect me in the process of taking copyrights?
***8- I even prepare
greeting cards and posters. How can I own the rights and go about getting
them printed?
***9- After getting
the copyrights, how can I approach the companies to market my captions?
I look forward for
your precious answers.
A. The world
can always use another good copywriter. I'll do the best I can in answering
your questions.
1. There are many
excellent books available that can show you how to make ads productive and
effective. Several that come to mind are:
John Caples, CAPLES ON
COPY
Robert W. Bly, THE
COPYWRITER'S HANDBOOK
Erica Levy Klein,
WRITE GREAT ADS
Webster Kuswa, SELL
COPY
2. Most advertising,
whether completed at an advertising agency or a freelancer, is done as
"work-for-hire," which means that you are paid for it, either by salary as
an employee, or by a fee as a freelancer. In both cases, you have sold all
rights to the person who bought the copy; and he owns it, not you. The only
way around this would be to have an agreement, in writing, which states that
once the ad in question has completed its run, the rights revert to you. I
would guess that most people who hire copywriters would be reluctant to do
this; in 30 years as a copywriter, I have never asked this to be done, and I
would not recommend it.
3, 4, and 5. You, or
any individual, can formally copyright anything you've written; by the very
process of putting words on a page, there is a 90 percent assumption of
copyright. The rules, regulations and costs of formally copyrighting your
work can be obtained by contacting the U.S. Copyright Office. (On the
Internet, use keyword "copyright".)
Frankly, though, I
cannot see the point of formally copyrighting the captions (I'm not sure
what you mean by "captions" in this context--most captions are lines
explaining what is happening in a photograph) you have written as a hobby.
Unless they are generic (e.g., a general ad for Coca-Cola), I cannot imagine
any company wanting to use such efforts, since their marketing needs
constantly change. Furthermore, if the captions you have written are for
fictitious products, no real company would be inclined to use them; if the
captions are for real products, there could be a problem with trademark
infringement if you attempt to copyright something that incorporates
somebody else's copyrighted logo, image, trademark, etc.
6. I don't believe it
matters where you are from; again, check with the copyright office.
8. (What happened to
#7?) Greeting cards generally work the same way as ads do: the card company
(such as Hallmark) buys the idea from you for a flat fee. Then they own the
rights, and you don't. There may be exceptions to this, but I'm not aware of
them. I suppose you could set up your own greeting card company as an
alternative, and market your own work.
Posters are an entirely different matter. You can
copyright the visual and textual material as original work (contact the
copyright office). Once copyrighted you can take your posters to various
companies to see who offers the best price for reproducing them. Or, as with
greeting cards, you could sell all rights to your creative work to a company
that makes posters.
9. Again, I don't
understand the purpose of marketing the captions of which you speak. To me,
the best use of them would be as a portfolio of the type of work you are
capable of doing, which you could use to secure more copywriting work
through ad agencies or private clients.
Hope this has been of
some use to you.
Follow-up: First
I would like to thank you for the answers u have given me with a great
detail. And another thanks, anticipating your reply for another long
letter. I have somethings yet to be confirmed.
1--your words "3, 4,
5. You, or any individual, can formally copyright anything you've written;
by the very process of putting words on a page, there is a 90 percent
assumption of copyright."
I couldn’t follow the
above lines. Can u explain me in detail.
2--explaining your
words "Frankly, though, I cannot see the point of formally copyrighting the
captions "
I want the rights over
the captions until I market them. I'm worried just about their safety,
because if I don’t have the rights, I can’t show them to anyone. And if I
show them to anyone, there is always a chance that they'll simply copy them
and claim that they are their own.
Can u suggest me a
safer way to market my ads without spending on taking the rights.
3--explaining your
words "I'm not sure what you mean by "captions" in this context--most
captions are lines explaining what is happening in a photograph"
What I mean by a
caption is just explaining the speciality and giving a signature line. It's
just like preparing the full ad...for example "KFC--we make chicken right"
"singer-- home makers
for the life time"
" 7/24/365 we'll be
there. Chevrolet"
I write (have written)
captions mostly for the products and not for a particular company. If a
company that produces that product likes my captions, they can fit in my
captions to advertise their product.
4--- and I have one
question in mind.
If I had made a
caption in which the name of the company appears in between the
caption...for example "an MBA changes the way u look at the world, but an
MBA from "( name of the university )" changes the way the world looks at u"
how can I take the copyrights for such a caption where the name of the
university cant be decided before i sell my caption. Please explain.
5--- Regarding the
cost of taking copyrights, I visited the website of us copyright office but
it was not very clear for me. Can u give me the approximate price for taking
rights for a single ad and also the price if I take the rights for a whole
lot of them
A. 1 & 2. What
I meant was, that when you write something and put your name and the date on
it, your work is automatically copyrighted, according to U.S law. The only
reason to formally register and pay for a copyright is for protection in
case of a future legal issue of authorship.
You can do this
without formally copyrighting a work. Simply put the work into an envelope,
seal it, and mail it to yourself. When the envelope arrives, DO NOT OPEN IT,
but put it away for safekeeping. If a legal question of authorship later
arises, you will have proof, in a sealed, dated envelope, that you wrote the
work in question.
3 & 4. What you call
"captions," the advertising industry calls tag lines or slogans.
Not to discourage you,
but in 30 years of advertising, I have never heard of any company just
purchasing a slogan or tag line. Usually, a company's advertising agency
creates tag lines or slogans as part of a complete campaign.
5. While I am
certainly no copyright expert, a glance at the U.S. Copyright Office web
site at
http://www.loc.gov/copyright.circs/circ1.html#wccc
under the section:
"what cannot be copyrighted" seems to indicate that slogans are NOT
copyrightable. If they were capable of being copyrighted, it would cost $30
to register either a single piece or a whole book.
In closing, if you want to pursue your interest in
advertising, I think it would be beneficial to seek employment with an
advertising agency, where you could put your skills to work across the whole
spectrum of advertising work: headlines, text, and slogans. If you do, this
would be, as I mentioned previously, work-for-hire; and your employer, not
you, would own the rights to any work you created as an employee.
Hope this answers your
questions.
Advertising problems
Q. I am
the CEO of a company that is holding a 160km cross- country Snowmobile race
in Canada's arctic this April. We also run the uphill and sea ice drag races
during the local festival. We are a new production company that will be
filming the event. We want to get sponsors to help in getting the prize
money together and any other expenses we need to cover such as insurance
etc. What will I need to do besides a letter to the sponsor asking for
support and a description of the event?
A. The more
information you can provide to potential sponsors, the more successful your
event is likely to be.
The primary question
sponsors will ask is: "What's in it for me?" You should answer this question
in your literature before it's actually asked.
Typically, sponsors
want good name identification at such events as yours: their logotypes
prominently displayed on signs and banners, their products, if appropriate,
in evidence at each venue. So your mailing should inform them exactly what
to expect in those regards. I would think, in addition to the letter
soliciting support, and details of the events, that maps and timetables of
events would be useful. In addition, since you are a new production company,
it would be worthwhile to describe the details of your own enterprise:
*
Background of the principal players
*
Experience in staging similar events
*
Equipment and personnel you will employ to document the events
* And your
ultimate purpose in filming the races: how, when, and where the footage will
be used, and the benefits to the sponsors of this usage.
As a CEO, you know that it's necessary to spend
money to make money. Towards this end, it can help your cause if your
present the information you send to potential sponsors in the form of a
"kit,” consisting of:
* A pocket
folder containing a personalized cover letter describing the events and the
advantages to sponsors in participating
* A
brochure which gives details of the races, appropriately illustrated
* Samples of
press releases that will be issued to various media to publicize the events
*
Thumbnail-sized examples of banners and signs that will be displayed during
the races
* Still
photos (if available) of other similar events your personnel may have
covered in the past
* Maps and
timetables, and any other supportive information. The object is to overcome
up-front any objections a possible sponsor might have to joining your
effort, by providing every scrap of information that might be desired.
Such a kit can be
professionally prepared for you by a competent advertising agency. Or you
can hire an experienced, independent creative team (copywriter and graphic
designer), which will probably cost considerably less than an agency while
giving you a comparable finished product. However, an agency can offer
additional advantages in media buying if you plan to promote the events on
radio or television, or in newspapers and other print outlets.
Q. How to make
a company profile for an automotive factory?
A. There are
many different ways to do a company profile. Usually, regardless of what
they manufacture, a profile consists of several standard elements.
1. Brief overview--a
short passage that summarizes the complete picture: how long they have been
in business, where they are located, what they make and in what quantity,
what makes them different and better than the competition, and what they
plan to do in the future. This is generally followed by more specific,
detailed information, such as:
2. Company
history--the usual starting point for most profiles, covering the founder(s)
of the company, why they started, why they foresaw a need for the product,
what makes them unique in the industry. Often, information is included to
show growth--the number of products or the number of employees then vs. now,
expansion of facilities or capabilities, product improvements over the
years. A statement from the company president or CEO might be included here,
along the lines of "we've come a long way, and we have great plans ahead."
3. Product
descriptions--How they are built, quality of materials used, different
models of products and their features and benefits. If they have new models
coming out in the near future, they might be mentioned here.
4. Facility description--Square footage (if this is
impressive or important to the industry), sophisticated equipment, workflow,
other facts that might be of interest to potential customers or investors,
such as employee amenities. If the company has branch offices, they might be
briefly mentioned here.
5. Executives--Brief
thumbnail sketches of top management, their bios and functions in the
company, perhaps a quote from each.
6. Wrap-up--Usually a
positive end statement that encapsulates everything: the long history, the
conscientious staff, the superiority of the product, the fair method of
doing business, etc., and finishing with a look ahead: "as good as yesterday
has been for us, we know tomorrow will be even better."
Q. My company
is interested in marketing a device to the semiconductor manufacturing
industry, but we don't know exactly how to drum up the interest in the right
places. How can we find out which person is in charge of maintaining the
microbial quality of semiconductor process water?
I'm not asking you to
tell me about the industry (unless you happen to know the answer!), I'm
asking for your marketing experience. We've found out that rank-and-file
microbiologists are very excited about our technology, but they don't have
much authority to make this kind of major purchase decision, and the people
who *do* have the authority do not get excited enough about the technology
to pursue it.
So we're looking for a
way to root out the "head microbiologist" of a generic semiconductor
manufacturing facility; how do we find out who this person is when we're not
sure he even exists? How do you finesse a receptionist into giving out a
name that would be useful?
A. You have a
tough row to hoe.
I've done advertising
pieces for semiconductor-related companies like Inficon Leybold-Heraeus,
Micron, Hewlett-Packard, SCP and others for the past 20+ years, selling
everything from residual gas analyzers to vacuum deposition monitors to
wafer washers and dryers. The problem has always been: how do you interest
the techies (the people who actually use the product) without alienating
management (the people who make the buying decisions), and vice versa?
My solution has always
been to introduce the product in a way that anybody, even somebody who knows
absolutely nothing about the industry, can understand. The introductory
statement (in a brochure, for example) talks features and benefits, which is
what the buyer wants to hear, and gives just enough technical details so
that the boys in the clean room want to know more. The bulk of the brochure
contains the facts, the specs, and the details that users can sink their
teeth into and can employ in persuading the bean counters to buy. A general
conclusion then persuasively summarizes what went before, and encourages a
call for a demo of the product on-site.
I'm sure you know that
semiconductor companies come in all shapes and sizes and stages of maturity,
and that some of them may have microbiologists on staff, and others may
contract them on an as-needed basis, and still others do without. If I were
in your shoes, rather than calling and getting the easy brush-off from a
receptionist (who may or may not know what a microbiologist is), I'd try
mailing a letter to the CEO's of various semiconductor manufacturers (buy a
good, detailed mailing list), outlining the features and benefits of your
product as above, accompanied by a professionally printed spec sheet with a
picture of the product, and a postpaid (bulk indicia) reply card to be sent
for more information (make sure you ask the right questions). That way, you
include something for people at both key levels in the company to peruse.
Behind the reply card,
you have a snappy brochure waiting and/or a representative to go to the
sites for a demo; you follow up every mailing with a phone call, especially
the leads you gained from your reply card. This is a fairly inexpensive,
efficient way to get your foot in the door and track down the names of both
the scientists and the decision-makers you're after.
Q. I'm in charge of our company's
newsletter and have had a few articles given to me to be used in it. Is it
ok to use
articles as long as I reference the author and the publication they came
from or are the
copyright
laws that go beyond that? How do I know whether or not it's ok to use an
article from another
publication?
A. The answer
is: it depends.
If yours is a small
company, and the newsletter is for internal use--to be circulated among
employees only--then it probably won't make any difference, as far as
copyright goes, what you print, as long as you attribute author and source.
Likewise, if your
company is nonprofit, you have much more leeway, under the "fair use"
provisions of the law, in using material from other sources than if your
company is for-profit.
Also, if the articles you wish to reprint are from
previous company publications, then there's little danger of violating
copyright laws if you attribute them properly.
However, if your
company is for-profit, and the newsletter will be sent out to customers,
then you must follow the copyright laws, which means seeking permission from
the original source if you intend to reproduce more than a few lines from a
previous publication.
For complete
information about copyright, go to the U.S. Copyright Office web site:
http://lcweb.loc.gov/copyright
Q. If I
were to advertise my carpet cleaning business to approximately 20,000 homes
using a weekly flyer delivered within a plastic bag with other different
businesses, what percentage of new customers should I expect?
What is a percentage
if I were to use prime time radio three days a week?
I would run this dual
type of advertising for two months.
A. A good
response rate from direct mail, forgetting any other considerations (such as
a special offer, discount, or coupon) is usually 2-3%; anything more than
that is excellent. If your ads feature a special offer that can promise a
distinct advantage over your competitors in the carpet cleaning business,
your response rate should rise a couple percentage points.
The response rate,
however, does not mean that you would necessarily gain 400-600 new
customers--it includes all those who respond to your advertisement; some of
them may just call for further information and decide not to buy. You should
also be aware that your response rate will typically decline over time; if
the same people receive your flyer eight times over a two-month period, it
would be unreasonable to expect a 2-3% each week--less than one-half of 1%
would be more likely.
Featuring your ad on
radio, particularly if your offer is time-sensitive ("This offer expires
soon") should produce a similar response rate, which would likewise decline
over time. I would think that you would be best served by running your ads
in "morning drive time," since this will give interested customers the
opportunity to react to your message that same day. If you have afternoon
drive time, interested customers may not have the opportunity to act on your
ad until the following day (because your business is closed, or because they
have other things on their minds), by which time they may have forgotten
about it.
In any case, to track
the response rate, you should code your campaign. Your flyers should contain
the message that the customer has to bring in the piece of paper to receive
the deal (if you have different messages you can unobtrusively see which is
more effective, by putting a different number on each, or by printing them
on different colored paper). Your radio ad should say, "Mention that you
heard this ad on station WXXX to receive the 10% discount" (or whatever your
offer is).
Finally, make sure
your employees know about the offer and conscientiously collect the flyers
or report the verbal confirmation from your radio ad. This should give you a
pretty good indication of the actual response rate you are achieving.
Q. Hi, I
work for a temp agency and we are making a new flyer. What advice can you
give me to help me create a killer flyer?
A. 1. Have an
attention-getting headline that promises a benefit to the reader.
2. Make the message in
the body of your flyer clear, understandable and persuasive. Start with the
most important benefit to the reader.
3. Don't use lots of
different typefaces—pick one of a style and size that's easy to read and
stick with it.
4. If you have
appropriate illustrations to photographs that complement your message, use
them, as long as they do not distract from what you're offering. Keep your
design clean, easy to read, reader-friendly; use white space for eye appeal,
and don't clutter up the page.
5. Summarize your most
important points and highlight them through the use of bullets (•),
boldface, italicizing or underlining.
6. Tell the reader
what you want him or her to do--go somewhere, call someone, buy something.
Put some urgency into it--"Call now!"
7. Be sure to include
a phone number, address, web site or other clue to where the reader should
go or whom to call to get what you're offering.
Q. I am trying to find out which medium
provides the best ROI for small consumer service businesses such as carpet
cleaners, painters, lawn services, etc. I've looked at newspaper displays,
inserts, television, radio, direct mail, billboards, and telemarketing. I'm
starting with a limited budget of between $500-$1000, and I need to feel
confident that I can generate at least 5 times my cost in return before I
commit to any one method. If I can find a method that will return that
consistently, I'd probably end up spending between $2,000-$4000 monthly and
the thought of spending that much money without solid research on
effectiveness sounds painful. Any assistance would be appreciated
A. As a
freelance copywriter who often works with clients that have small
advertising budgets, I have found that packages of coupons (in our area they
are called ValPaks, short for Value Packages) work quite well. Each month,
coupons from various advertisers are bundled into an envelope and mailed to
the addresses of consumers within a specific radius of the various
businesses being advertised (depending upon the size and density of your
community, the radius could be anywhere from one to five miles.)
There are several
advantages to this type of mailing.
First, production of
your advertising piece does not have to be elaborate or expensive. Most
pieces are one or two colors, and most contain special time-limited, coupon
offers that encourage potential customers to benefit by coming in by a
specific date.
Second, by using
coupons through this medium, you can track the numbers of customers who
respond to your offer and check the effectiveness of your advertising.
Third, the cost of the mailing, rather than being
borne by a single advertiser using a single direct mail piece, is shared
equally among all the advertisers.
Finally, most
companies such as ValPak maintain up-to-date mailing lists (which can be
expensive for individual businesses to buy) of customers in your immediate
sales area--the very people who are most likely to become your customers.
Good luck!
Q. What
is the proper way to address a Fundraising business letter? Is it Male or
Female first when creating a salutation? i.e., Dear Bob and Joan, or Dear
Joan and Bob
A.
Traditionally, in the salutation of business and fundraising letters
addressed to married couples, the husband's name comes first, just as such
couples, when introduced at a function, are called "Mr. and Mrs. Soandso."
However, given the
realities of the modern world, traditions may not always apply; some women
in certain couples wear the pants in the family, and in some couples it is
the woman who wields the power and controls the purse strings; some
contemporary couples are also same-sex.
If you personally know
the woman of the couple to whom you are addressing your appeal--but don't
know the husband--if would not be improper in such situations to address the
woman first; otherwise the "male first" rule applies
Q.
Is it improper to sign
a business letter with a typed signature only?
A. The proper format of a business letter
closing is to type your name and your title 3 or 4 spaces beneath
"Sincerely" or "Very truly yours," or whatever sign-off you use, then sign
your name in the space between your sign-off and typed name. If you've
corresponded many times, or are good friends with the person to whom the
letter is addressed, you can eliminate the typed name and title, and just
sign your first name. But whether friend or stranger, you should always sign
typed business correspondence. To fail to do so will be perceived as
impersonal.
Q. How
do I write a letter saying why a company should go with our quote? (We are a
janitorial service)
A.
* Open by thanking the
company for allowing you the opportunity to make your presentation
* Briefly recap the
points you made in your presentation; remind the company what you will do
for them, and why it's cost-effective to go with your firm
* Close the
letter by saying you look forward to working with the company and
demonstrating your firm's abilities on-the-job. Thank the person once again
for his/her consideration and sign off.
Q. How to create a creative brochure for a flower shop?
What is to be included in the brochure?
A. A brochure
is a sales piece, first and foremost. While it may entertain and inform, its
primary function is to persuade prospects to buy your products.
The elements of any
advertisement are the same, regardless of the medium.
First, you have to get
the customer's attention. This is done with a headline on the front cover of
your brochure, which should relate to the type of product you are selling,
and should stop the reader with a believable promise (e.g., "Pick our
flowers and save 25%.") An appropriate graphic (illustration or photograph)
can assist in getting your message across.
Second, build
interest. The first paragraph of the copy inside should set the tone and
expand upon your headline. Here's where you tell readers who you are, what
you sell, and why you do it better than the competition.
Third, create a desire
in the reader's mind to buy or own your products. This is where you expand
upon your competitive advantages, turning the features of your business into
benefits for the customer (e.g., "we have 12 delivery trucks"--the
feature--"so we can guarantee your flowers will arrive fresh and beautiful
within a half hour after you place your order"--the benefit.)
Finally, summarize the most important points of your
sales message and call the customers to action. Impart urgency into your
message if possible (e.g., use words like "act now" or "call today" or, if
appropriate, "limited offer" or "offer expires soon." Be sure to tell the
customer what you want him to do: call, write, visit, see web site,
send/bring in coupon, etc. Be sure to provide all the information
necessary--address and/or directions and/or map, phone/fax numbers--so
customers can respond in the way you wish.
A last consideration:
in designing your brochure, think about how it will be used. Will it be
strictly a handout piece in a rack on your counter? Will it also be mailed,
in or out of an envelope? If it's a multiple-use piece, you may have to
allow blank space on the back panel for a customer's address to be typed or
written in, and a stamp or bulk mailing indicia to be applied. It could be
beneficial to you to hire a graphic designer and/or a copywriter to help you
put together an effective, sales-producing brochure.
Q. Could
you please give me some suggestions as to what I would contain in a report
that is trying to persuade a company to sponsor a kayak/kayaker.
How would I attract a
business to sponsor a kayak /kayaker?
A. The main
question you have to answer for a sponsor is: What's in it for him? Why
should he sponsor you? What advantages do you have to offer his business?
Your report should
address this issue head-on.
Tell the potential
sponsor how many people are likely to see his logo on your kayak or your
clothing, both in person and/or through the media. Include a calendar of
events in which you plan to participate.
Remind him that it's
good public relations to sponsor worthwhile causes (for example, if you are
kayaking for a cause, like the environment, or saving wild rivers), and that
this is a unique opportunity to give his company name increased visibility
in an unusual and interesting way.
You should also build up your qualifications, if
any--if you have participated in major kayak events, won awards for
kayaking, been profiled in sports magazines, designed and built your own
kayak, have a long Eskimo heritage, etc., these should play a significant
role in your presentation.
You are more likely to get sponsorship if you have a
track record as a winner; sponsors then can better imagine the chance to
bask in reflected glory each time you win an event, and to brag about you,
and your association with them. If you're just starting out, realize you'll
have a tougher sales job ahead of you than if you're a seasoned competitor,
in which case you will have to emphasize your enthusiasm and your potential
rather than your experience.
Spell out in detail
what you are looking for from the sponsor--exactly how much money they will
be expected to invest, over what period of time, what it will be used for,
and what they will receive for their investment (publicity, exposure, etc.)
If you expect to be sponsored by a number of different companies, make sure
each sponsor knows that all sponsors will be from different industries, so
they're not dealing with direct competitors.
Choose sponsors
wisely—combine complimentary sponsors, say, kayak maker, outdoor clothing
manufacturer, camera retailer, sports drink, healthy snack foods—and you
could accomplish a real synergy among the advertisers. This could—and
should—result in freebees from the sponsors (hats, t-shirts, key chains
shaped like a kayak paddle, etc.) that can be used to attract further
noncompetitive sponsors, as well as draw larger crowds to your events.
Finally, include
snapshots: of the kayak, of yourself in the kayak, of yourself in the kayak
paddling through whitewater and doing some tricky moves. That way, the
potential sponsor can begin to identify with your sport and imagine his logo
gracing your craft. A picture, in such a case, really is worth a thousand
words.
Q. I am
planning a campaign to promote 'green' energy and water efficient washing
machines. What media should I use? I can place adverts in some existing
mailings but I also have $15000 to spend on a campaign and some free
machines to give away. The campaign will be focused in one county
A. I would think that, based on the
information you have given, that print would be the best medium for your
products, at least when starting out. The reason is, in addition to a
product, you're also selling a concept--energy efficiency and water
conservation--that may require some space to present convincingly. Print, in
the form of a booklet or a brochure, a benefit-filled newspaper or magazine
ad, gives you the room to include facts and figures that support your case
for the need of non-wasteful products like yours. There should be, in your
country, magazines that would be ideal for reaching the primary target
audience you desire: people who are concerned about the environment.
Once your brand name
is well established, your company is on the way to becoming a household
word, and the money is rolling in, you can profitably explore other
media--such as radio or television--that tout, in shorthand fashion to the
uninitiated, the advantages of your products.
Q. This
is my first year sending greeting cards to my clients (website clients). i
want to make a good impression on them. Where can I find a good card and at
a good price? (Some are Christian some are Jewish) I’d like something
memorable and "spunky" that they will keep, if not on their desk then on
their mind :)
A. It's
probably too late to do it this year, but the most memorable business
greeting cards are those that are custom-created (by an ad agency, or a
freelance writer/graphic designer team) for you, with words and pictures
that relate somehow to the types of products/ services you deal in and serve
as a reminder of the relationship between you and your clients.
There are many
greeting card companies around, and you can undoubtedly find their names and
addresses by conducting a web search, using "greeting cards" or "holiday
cards" or "Christmas cards" as keywords. Again, it's kind of a late date to
get started, on this--usually such cards are planned several months before
the event--but you may run across some company that can at least personalize
the cards with your business name. A little comparison-shopping will reveal
the best cost-versus-impression values.
A second option is to
seek out an advertising specialty supplier in your area. They often have a
variety of appropriate cards that can be imprinted with your business name.
Hate to sound like a broken record, but such cards are usually ordered well
in advance of the holidays, and you may have to settle for what's available
at the local department store or Hallmark outlet, and hand-inscribe them.
You may, however, get lucky with a specialty supplier, if your order is
large enough to justify a special order; won't probably be cheap, though.
Next year, plan to do
it right. Start thinking of the holidays in the middle of the year, and get
your custom-designed card concept to the printer by September. Not only will
you save considerable money and effort, you'll also have the cards on hand
well before the snow flies.
Q.
I am CEO of a college athletic scouting and
recruiting company. We provide information on high school athletes, in every
sport, to all the nation's 15,000-plus college coaches. The information goes
to them by e-mail, fax, mail, video, and through our Web site. We provide
these to the colleges constantly and our various promotions number in the
tens of thousands each month. Our Web site gets well over one million hits
per month. I am mentioning all these things so that you can see how
extensive our coverage is. In fact, we are the oldest, largest, and
generally considered the very best in our industry. We have tremendous
exposure to the college athletic departments and we know this "target"
audience has great advertising potential.
Finally --- here's our
problem: We want to sell national advertising on our Web site and all our
other promotions but we don't know how to get started, how much to charge,
and how to contact the national companies who may be interested in
advertising with us. We really don't want to go through some advertising
agency. We have our own capabilities for producing ads in every form. All
suggestions would be appreciated.
A. Given the
advantages of your business--a precisely targeted market, a good record both
in terms of longevity and popularity--I'd think it wouldn't take much effort
to establish yourself as a viable advertising medium among companies
featuring products and services (such as sporting equipment, sports medicine
and insurance) that might be of interest to your clientele.
The trickiest part, as
I'm sure you're aware, is the pricing--you have to give potential
advertisers enough of a bargain to entice them to earmark part of their ad
budget for your new service, yet you also want to make your service
profitable. Here are some preliminary suggestions for startup:
1. Appoint/hire
someone specifically to coordinate this new venture, and figure out the
staff and resources you'll need to make it work efficiently--salespeople,
copywriters, graphic designers, media specialists, etc. Will you have to
invest in additional computers/software and phone lines to handle the
additional volume of business?
2. Conduct extensive
research to see how much the national advertisers you'll target typically
spend for various advertising venues (print and broadcast ads, web banners,
etc.), and price your service accordingly.
3. Based on your
research, draw up a rate card and specifications for advertisers (for
examples of what to include, solicit various publications or broadcasters
for their rate cards); offer plans affordable for large and small
advertisers alike. Draw up lists of primary, secondary, and tertiary markets
to approach; poll them to make sure there is sufficient interest in what
you're offering.
4. When everything is in place, plan a splashy
sports-oriented, benefit-heavy direct mail campaign to inform and excite
potential advertisers about your new service.
5. Track advertising
results religiously, as these will determine whether you need to raise or
lower your prices.
6. Finally, though you
may have in-house production capabilities, realize that you might benefit,
especially in the planning stages, from the expertise of a dynamic
marketing/media/promotion firm. You can hire such a firm specifically--and
for a limited time--to assist you in structuring your new endeavor, setting
up a marketing plan, and performing other essential initial services to
ensure the success of your enterprise.
Q. I am
interested in raising funds (through an activist group) to run an
advertisement in the newspaper opening the public's eyes to what many
believe is a fraudulent activity going on in one of today's industries.
My question is, what
criteria need to be met (other than having the $$$) in order to run an
opinionated advertisement? I notice that many ads (particularly around
election time) have a footnote at the bottom (i.e., "Paid for by Citizens
for a Better such & such..."). Is that all it takes?
What do I need to do
to use advertising to make our activist group's views known?
A. Different
publications have different standards of what they will accept as
advertising. (For example, if you belong to an anti-abortion group, many
newspapers will not run your ads if they show dead fetuses.) Some avoid
controversial topics altogether--especially if the industry you're taking on
happens to be a major advertiser in their pages. Generally, most
publications require advertisers to identify themselves, so your group
should have a formal name (a professionally designed logo representing your
organization doesn't hurt either, as it gives you perceived legitimacy).
The only way to know
what a particular publication will allow is to prepare a rough layout of
your ad and take it to the newspaper in question to see if they'll run it.
Or if you prefer to know the facts beforehand, you can request their current
rate card, which, in addition to giving the prices for various sizes of ads,
usually contains specific advertising guidelines.
Q. Where
can I get information on advertising on my car? -- Like companies pay me for
putting their logos and ads on my car.
A. Cars with
advertising or company logos are known as traveling or mobile billboards, or
formally as vehicle graphic wraps.
One such company that
offers payment for allowing advertising on your car is Ads on Wheels
(http://www.adsonwheels.com/MOBILEBOARDS_Main.
asp).
You can find other
similar companies and more information by conducting a web search, using
"traveling billboards" or "mobile billboards" as keywords.
Q. How I can advertise my web on line for free and where?
A. Join a lot
of discussion lists, especially those pertaining to the topic of your site,
and join into the conversation. Contribute interesting comments about your
subject, when it comes up. Be sure to include your URL just below your
signature, with a few words characterizing your site; and if anybody offers
to exchange site links, take them up on the offer.
Q. What is the most effective mode of
advertising if your budget is under a million? The product is an alcoholic
beverage.
I’m planning to use
all media. However, each campaign only runs for a week. Which order should I
put my press, radio, TV and outdoor in to create maximum awareness about my
beverage?
A. In planning
a campaign such as you describe, there are several considerations to take
into account:
--Production costs
--Media costs
--Effectiveness vs.
cost (CPM--cost per thousand impressions)
Radio offers the most
"bang for your buck" because production costs are relatively low, placement
costs are low, and you can target your primary audience fairly precisely,
especially in afternoon drive time, when people are most likely to stop off
for a drink on their way home after work, and on weekends when they're
relaxing.
TV is probably your
second best bet--though production and placement costs are much higher, you
do get the tradeoff of being able to show your product being enjoyed in
friendly surroundings. With astute research and savvy media buying, you
should be able to hit your prime market, particularly late night, late week
and weekends.
Outdoor, like TV,
offers high awareness in exchange for high production and placement costs.
Like radio, it gives you the homeward-bound audience. So the most effective
use of billboards advertising your product would be those on major
thoroughfares facing away from centers of population, to catch after-work
commuters, or those in downtown metropolitan areas located near outlets
where your product is available, to attract the attention of lunchtime or
after working hours imbibers.
Unless your print
advertising is tied to a special offer--such as cents-off coupons or "buy
one, get one free" FSIs--it is probably the least effective of the options
for your product, since production and placement costs are fairly high.
You'd have the most success with this medium on weekends, when your target
audience is at leisure.
To create additional awareness of your product, you
might consider devoting a portion of your budget to collateral materials,
such as posters for the windows of establishments where your product can be
obtained ("NAME OF PRODUCT is now here!").
You could also create
a splash by hiring a corps of attractive young ladies (or gentlemen) all
dressed in T-shirts saying something like--"I've had my (name of product).
Have you?"--or wearing buttons saying "Ask me about (name of product)." Have
them wander main streets in prime markets, handing out bumper stickers or
buttons or other logo-imprinted specialty items; be sure to record your
promotional efforts, and make certain the news media knows about it (press
kits are excellent for beaucoup free advertising).
To generate awareness
with a small budget --especially with a type of product whose major
competitors spend considerably more than you are able to--you have to be
creative: think outside the bottle (or can).
Q.
A customer has failed to remit the amount of
$750.00 due to some 6 months ago. Despite 3 telephone reminders he failed to
respond. How to write a letter demanding the immediate payment - suggest
that he may choose to settle the amount in 3 installments?
A. Six
months is an awfully long time to wait for payment--is there some dispute in
the amount of the bill or in the work/service/product supplied?
Personally, since I
deal on a net in 30 days basis, I'd never have let such a thing go on so
long without resolution. My normal procedure is a reminder notice if 30 days
have passed without remittance. Then, if I still haven't received payment, I
send a second reminder, prominently noting that accounts that have not been
paid in 30 days are subject to a monthly penalty of 10% of the amount owed.
If this still gets no reaction, I send a third notice, with a new invoice
showing the updated amount owed, with the 10% penalty added; at this time, I
gently suggest if the payment is not sent by the time 60 days has passed
from the date of the invoice, I shall seek legal redress. Usually, clients
pay up before that happens, or at least call me to make excuses why they
haven't paid and to give me a promise how or when they'll pay, and I usually
let them have the extra time, particularly if they've been good clients for
some time and have just had a business slump.
My advice would be to
write your client, rather than call, so you'll have a written record of your
dealings; send it by registered mail so he has to acknowledge receipt. In
your letter, remind the client what you did to earn the $750, how he
accepted your work/product when you delivered it, how he's been using your
work/product for six months without paying for it (which is essentially
stealing goods or services) how you have reminded him numerous times that he
is in arrears and--if you agreed to it at the time--that he owes penalties
for nonpayment on top of the original bill (even if you didn't agree to it
at the time, the standard of the industry in the U.S. is to impose a finance
charge of 1.5% per month for each month the payment is late, compounded
monthly). DEFINITELY DEMAND IMMEDIATE PAYMENT--don't give him the option of
paying in installments, since he is so long overdue, and the time for making
such arrangements was before the end of the first 30 days. I'd also suggest
adding that if he does not get in touch with you by a certain date, that you
will start legal proceedings against him for the purpose of collecting what
you are owed. (Make sure you have good records of all your transactions with
the client, in case it goes to court.) At the very least, if you don't have
a lawyer, you can take him to small claims court; it's not a tough thing to
do--you usually have to pay a filing fee at your county courthouse, for
which you'll be reimbursed if you win (though it may be a different
procedure where you live) and fill out a complaint, after which they'll
schedule a court date, at which time you should show up with your case
figured out, and all the evidence pertaining to it, and present it all in a
clear, simple, straightforward manner. I've gone to small claims court three
times over cases just like yours, and have won all three cases.
Good luck to you. I
hope you're successful, because I hate deadbeats like this customer of
yours.
Creative solutions
Q. Could
anyone give me some pointers or head me in the right direction for if I want
to advertise a motel and get good results please?
We own a motel in
Australia called "The Mirrabooka Homestead" www.mirrabookahomestead.com
and we need to
advertise it as we aren’t getting many people through the door.
A. I love the
name of your motel!
How you advertise the
Mirrabooka Homestead most effectively depends upon a number of factors, such
as your location, your clientele, and your budget.
First what is your
location?
If the motel is
situated on--or just off--a major highway, you might get good results
advertising by billboard. (It's expensive, but for your type of business,
it's a good bet.)
If your motel is
visible from the highway, you might choose to feature the name prominently,
include an arrow to point the way, and briefly list one or two outstanding
features to attract potential customers, for example:
• Free TV in every
room
• Kids under 12 stay
free
• Continental
breakfast included
(Don't put too much on
the board, as speeding drivers will only have a few seconds to read it all.)
If your motel is not
visible, most of the board might contain an evocative illustration or photo
of your establishment, the name, the rate for a single or double room, and
concise directions, for example: 12 km south, just past the Koolagarri
Bridge (I made that up).
Another consideration
is your clientele.
Have you been in
business long? Do you have a lot of repeat customers?
If you're just opening
up, you'll want to generate as much free publicity as possible (and no
matter what your situation, take advantage of publicity whenever the
opportunity arises). Invite a reporter from your local newspaper to stay a
night in exchange for an article about your place.
If you're a new motel,
and near a city, you'd probably want to advertise in the major newspaper,
with some sort of Grand Opening offer. It would be good to supplement your
newspaper ads with radio adds that would be broadcast during the times
drivers were most likely to be on the road and in need of a place to sleep.
(If radio in Oz is similar to radio in America, it should be fairly
inexpensive, and you can target your ads to the type of audience you hope to
attract, according to the demographics--the age, income, education, etc.--of
the stations.) If you can afford it, and your motel is as colorful as its
name, TV spots could give a quick, inviting tour.
On the other hand, if
your motel has been around awhile, you might wish to play up its historical
significance.
Have you recently
remodeled? Is the motel under new--and better--management? If so, either
fact is worth promoting in your ads.
Direct mail--a piece
of advertising, like a brochure with a cover letter, mailed directly to
potential customers--might be effective for you, depending upon your
circumstances. If you're located near a recreational facility (hunting
grounds, a good fishing spot, an entertainment center, or the like), you can
target people, like sportsmen --through mailing lists--who would be likely
to stay at your motel. If you already have a solid base of former customers,
they should be at the top of your mailing list.
Finally, what is your
budget?
Even if you do nothing
else, you should maintain a Yellow Pages ad under "Motels" in the phone
book. Buy at least a quarter-page if you can, so you'll have enough room to
list the features of your place.
You should also, at
the very least, have some good quality brochures made up that you can hand
out every chance you get, and keep a supply by the checkout counter for
satisfied customers to take along and give to their friends. (I'm sure I
don't have to tell you that word of mouth is the most valuable form of
advertising in the service industry.)
How much should you spend on advertising? A rule of
thumb in this country is about 5-7 percent of annual gross revenues (the big
motel chains often spend twice that). If your budget is large enough, you
might consider hiring an advertising agency to help you decide how best to
make use of your money and get, as we say here, "the most bang for your
buck." Otherwise, it might pay you to pick up a book of advertising basics
to learn more about what might work best for you; there are literally
thousands of books that can give you good advice. Or do a web search, using
the keywords "advertising" or "marketing."
I hope all this has
been of some use, and hasn't unduly confused you. I wish you the best of
luck in your endeavor.
Follow-up:
Thank you for the advice, well worth it.
Q. I am making a wonderfully mild and very moisturising soap
that I am calling
Oooh!
Would you mind
appraising the following slogans that I have come up with and telling me
which one you think is the best, please?
1. Skin Loves Oooh!
(with a heart around
the "loves" and an arrow through it).
2. Use Oooh! and
water.
3. It's Good for Yoooh!
Any suggestions
gratefully received should you think the three above not good enough!
Thank you very much. I
plan to trademark the name, by the way.
Heather
A. It's not so
much a matter of whether a slogan is good or bad, it's whether the slogan is
effective. The best slogans are catchy, easy to remember, and tell something
about the product; they usually take some time to develop, and it's a good
idea to test-market different slogans to see what appeals most to the buying
public.
I like the name of
your product, and I think you could do more with it than you have done so
far with your test slogans. Of the three you have presented, I think the
first one does the best job of telling the benefit of the product, but I
think you can do better. The second slogan tells how to use the product,
which is OK, but it doesn't give a benefit. The third choice would probably
confuse consumers--Is the product Oooh! or Yoooh!?
Here's another option
which I think works better, because (a) it gets the brand name in, (b) it
also presents the real benefit of the product to the consumer, and (c) it
gives you the advantage of sounding like something somebody would naturally
say:
Oooh! ® That feels
good!
I think it works for
your soap, but you may want to play around with words some more (for
example, you might want to explore such avenues as):
Oooh! La-la that's
some soap.
Oooh! That's mild.
Oooh! Get wet and
mild.
Oooh! Just add water
and enjoy.
Oooh! Go soak
yourself.
Oooh! The call of the
mild.
Oooh! We're out to
soft-soap you.
Follow up:
Sheer brilliance on
your part! Thank you so much for the suggestions and the advice!
Follow-up #2:
Bearing in mind what you said about a slogan being catchy, memorable and
effective rather than good or bad...I wondered what you think of this one.
This is my final
attempt and hope not to pester you again!
Oooh! It feels
ooolicious!
I await your response,
pregnant with anticipation!
A.
Congratulations on your pregnancy, Heather.
And you're not a
pest--I and my ilk are here to answer reasonable questions such as yours.
I think your latest
effort falls into the same category as "Oooh is good for yoooh"--it is
likely to confuse the consumer, who may not recognize the play on "Oooh!"
and "delicious," and might, because of confusion, fail to make a purchase.
I believe you'd be
better off using the unusual name of your product with its triple O'x in a
different way, such as:
Oooh! That feels goood.
or
Oooh! That feels smoooth.
or
Oooh! The new name/new
word in smoooth.
Any of these or
similar, normally double-o choices (smooth, good, look, etc.) keep intact
the basic structure of word you're playing off, and give it a new, different
look which emphasizes the name of your product in a promotionally beneficial
way.
Follow-up #3:
Brilliant, yet again. Thank you very much for
steering me on the straight and narrow. I shall opt for Oooh! That Feels
Goood!
Q. “R.A.K Ceramics is proud to present MC5—The most high tech
it has ever built.
R.A.K Ceramics takes
pride of its newest Plant, MC5: a highly computerized plant used exclusively
for the production of Gres porcellanato.”
1.Could you please
help me come up with an opening line. I want something that is related to
the meaning "take pride" or "proud to present".
2.In the first one, is
it ok to say, "the most high tech it has ever built"? Do I have to mention
the name of the company again? Which sounds better: “the most high tech
plant ever built by the company" or" or "the most high tech it has ever
built"?
A. If you want
to use the "pride" motif, I think it would be best to say something like:
RAK Ceramics is proud
to present MC5, its newest and most technologically advanced plant yet.
or
RAK Ceramics takes
pride in presenting MC5, the company's new, computerized plant exclusively
for the production of Gres porcellanato.
The phrase "most high
tech" really doesn't sound good, since the superlative of "high" is
"highest," which would properly make the phrase "its highest tech
plant"--this doesn't sound good either, since you lose the colloquial
strength of "high-tech."
I'd find a new way of
saying this, such as "most technologically advanced” or "most sophisticated"
or, to be straightforward, "computer-controlled."
Follow-up:
R.A.K
Ceramics
Born to innovate
or
R.A.K Ceramics
Reaching New Dimensio
(R.A.K Ceramics has
always acquired the latest Machinery and highly skilled Manpower in order to
produce top quality products and offer excellent service.)
Could you please help
me with the slogan? Could you please replace "Born to innovate" with a
better one? It should have something to do with the explanation inside the
parenthesis. Could you please give me at least 3 options?
A. It seems to me you are searching for
something very generic, whereas the best slogans are those that relate
closely to the specific company and their products. "Born to innovate" and
"Reaching new dimensions" could be used by almost anyone, in any sort of
industry. Likewise, virtually every company claims such concepts as "top
quality products" and "excellent service."
I think your slogan
should focus on what they make and/or how they do it better than their
competitors. While skilled manpower is important, the latest machinery is
less so--all customers really want is a good product that performs as it's
supposed to, and are not greatly concerned with the process.
In previous questions,
you mentioned that RAK makes tiles, slabs and sanitary ware, and uses kilns
(which produce heat); these should serve as the bases for a possible slogan.
I think you should try
again first; then come back and I'll help you refine your ideas.
Second
follow-up:
Could you please
summarize this:
R.A.K Ceramics
incorporated in 1989 takes pride in being one of the world's leading
producers of ceramic tiles, gres porcellanato and sanitaryware.
Since its inception,
the company's daily production capacity has increased to 110,000 sq.mt of
tiles and 5000 pieces of sanitaryware, which can solely be attributed to
continuous acquisition of high-tech equipment.
At present the company
has 18 production lines, 14 kilns, and 16 large presses engaged in the
production of tiles. Another 2 presses and 3 kilns are used exclusively to
produce special items like decors, listellos, and skirtings.
Please note the
figures (Production capacity) and the no. of production lines, kilns ad
presses should not be
omitted .They have to be mentioned in this case. Same thing with the date.
Could you please make
it shorter. Because this paragraph takes up too much space.
A Since 1989, R.A.K. Ceramics has been one
of the world's leading producers of ceramic tiles, gres porcellanato, and
sanitary ware.
Today, 18 high-tech
production lines, 14 kilns, and 16 large presses are capable of producing
110,000 sq. mt. of tiles and 5000 pieces of sanitary ware. Two additional
presses and three kilns are used to produce special items like decors,
listellos and skirtings.
This saves you
approximately 30 words.
By the way, if gres
porcellanato is a proprietary product of RAK Ceramics, it should have a ® or
™ symbol at the end of the name at the first mention on each page of the
brochure.
Third follow-up:
About the
advertising copy I asked you the other day, can you change the term "house".
The gres porcellanato
slabs are not only applicable to a house but also to a shopping mall
building, and airport.
In the slogan you
suggested "Make your house look like a million without spending thousands”,
Could you please change the term House? If not, can you make another slogan?
As for your opening
line you suggested, "Now you can dress up your home with the look of granite
and marble at a fraction of the cost for the real thing...", Could you
please replace the term" home".
A. I get the feeling now that your ad was
aimed at construction companies, rather than individual homeowners. Maybe
the way to go is to substitute "projects" for "home" or "house" in all
instances. Other alternatives might be "construction projects" or
"buildings."
Fourth follow-up:
Simply Breathtaking!
* Below will be a big
picture of the interior of a house. Then around it are slabs (Gres
porcellanato produced by R.A.K Ceramics)
Under this picture
will be: They look so real that you'll think they're granite or even a
marble.....
Copy:
R.A.K Ceramics brings
you the Gres Porcellanato slabs, the revolutionary alternative to granite
and marble. Whether you use them for floor, walls, and vanity tops, you will
be amazed with their 100% performance.
On the other space,
these will be mentioned:
*Abrasion resistant
*High breaking
strength
*Made with high tech
equipment (Kindly replace the term" made" with a better one)
* available in various
designs.
*Ideal for commercial,
residential and industrial purposes.
**Kindly improve this.
Can you come up with a better copy? Can you also suggest some catch phrases?
A. HEADLINE:
Make your project look like a million.
(Without spending
thousands.)
COPY:
Now you can dress up
any construction project, large or small, with the look of granite or
marble--at a fraction of the cost for the real thing.
Introducing Gres
Porcellanato from R.A.K. Ceramics, the economical alternative to costly
granite and marble. Perfect for floors, walls, counter and vanity tops, Gres
Porcellanato slabs are durable and abrasion resistant. Manufactured of
space-age materials with high-tech equipment, Gres Porcellanato stands up to
heavy use, so it's ideal for residential, commercial or industrial
applications. Choose from a wide variety of colors, designs and finishes to
enhance any decor.
Gres Porcellanato from
R.A.K. Ceramics
TAG: The look of real
stone, at a genuinely affordable price.
Q. Hi Jack,
I'd like to know your
opinion about an accommodation site I have since almost 4 years ago. This is
a very small site and it's more a hobby than a business.
I am renewing it and
giving it a new form. It's not yet in the search engines (the new one).
My question is mainly
about the home page. Do you have any suggestions? Should I add or take
something out?
I wrote it thinking of
the problem of the keywords, however they are not well written yet in the
metatags.
Thanks for your help.
Best regards.
Fernando
URL:
http://www.geocities.com/lisbonflat/index.html
A. Hello,
Fernando,
I visited your site as
you requested, and the apartment you advertise looks quite warm and
appealing. (I have never been to Lisbon, but my brother traveled there many
years ago, and had only good things to say about the city and your country.)
Your web site's home
page is nicely laid out, easy to navigate, and provides a great deal of
information--I could not resist looking at the pictures and the information
on the other pages.
A few things you might
consider when updating the site:
--Reverse typography
(light type against a dark background) is difficult to read, especially when
the type is small; you might want to increase the font size on the keywords
and in the testimonials
--Since the apartment
looks very comfortable, you might want to move some of the photos from the
other pages to the home page. Perhaps you could include an interior shot,
ideally of visitors enjoying themselves in the flat, an exterior shot to
show the attractive apartment building, and possibly even a shot of some
sightseeing spot in the area to give visitors a small taste of what Portugal
has to offer.
--The keywords seem appropriate, and I don't think
it would be necessary to add any extra words, unless you included additional
information for first-time travelers abroad, who might want to know more
about local customs; however, there were two misspellings: "Area" and
"Supplied."
--The main text in the
middle of the home page is of appropriate length, and inviting. There were a
few misspellings/grammatical errors here as well:
paragraph 2, line
1--"to be rented"
paragraph 5, line
1--"a vast assortment"
paragraph 6, lines
1-2--"can also suit those"
paragraph 7, line
4--"guests'"
In all, the site looks
good, and from the comments of your guests, they are well treated. An
excellent job!
Follow-up:
Thanks very much for your quick response and nice
words.
Q. I want to
get some attention to my business in my local newspaper, should I go with a
press release or try and get an editor to do a piece on me? (what is the
exact diff. between the two and does each one comprise of?)
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